Request no. #14051103956. is not processed till date.
Request no. 14051601978 is not processed till date.....pllllllzzzzzzzzzzzz take action
Complain no. 14052700172 from 27 may to till date no service provided by you..& your customer care agent told we are not responsible for provide service...
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Absolutely disgusting after sales service. Disappointing tie ups with service agencies that are only cheating customers, lying to them and giving false timelines. Cheats.
disgusting after sale service of voltas. we must boycot voltas
I am trying customers care number nobody pick call 10 times
Sir, I m writing this mail as a frustrated customer of voltas AC. I have bought this voltas 1ton ac 3 mnths back and problems have started in it rightaway.it has started making unusual sound in d interior and exterior units both. I registered a complaint on 29/5/2015 with complaint number being 15052903767.and since then making calls everyday to customer care and service center.this issue is still not attended. We are getting false commitments on a daily basis from service centre customer care and technician on a daily basisToday the technician named Prashant from nahur enterprises committed me to attend my AC.I stayed back home leaving all the other commitments. I called him several times but he was not interested in picking up my calls. I m really frustrated now with your faulty products and irresponsible staff.I never expected such stupid response from tata products and services.If d problem doesn't get fixed by tommorow then I require a product replacement.
I have same problem as mentioned. It is 1.5 ton split AC.Same false promises by voltas appointed service centers. It is Aeyasha Enterprise. Really frustrated. They took the unit to their premises from our home to repair leakage( no cooling). They rectified and ran for 15 days and again same problem.Never ever buy voltas AC
I have register complain about my Split AC fault on 12/09/2015, request no-15091200555. and after that several time i called in customer care but no one has visited to resolve the issue.....i am really frustrated
Complaint number 15120200862 registered on 2 dec is not resolved till date. It has been more than 1 month. Don't know how much more time do they need to replace a wire in AC.
Yesterday only they installed Voltas ac.very shocking the way they handled acToday my room is full of water from inside acWhat a fantastic service.if they didn't do the right thing I will go to consumer court
Very very poor service by Voltas, I will drag you to consumer court, pls don't buy Voltas , bekar service.
Pls not purchase voltas ac Totally Westeg your money This is not machine this is dabba.
We purchased Voltas 1.5 ton Window ac from Croma 2 yes back, in the first year itself it has started giving us the problems as it's electric panel got damaged quite frequently, till the time the panel has been replaced around 12 times and we are ending up paying huge amount for getting it replaced every time. Worst part is nobody is able to give the answer as to why this problem is occurring so frequently. I m fully convinced that we have been sold faulty ac and it should be replaced by the company otherwise we should be given the permanent solution. Rz Abhishek
maha raddi service
very very worst service of this company . i complaint lodged on installation month july through mobile but till date not respond done. my experience about this company is very very....dirty.my contact no 9475374522 and i never suggest to any one to purchase this company a/c because very bad customer service provide by them. till date our two a/c off...
Dr.Sridharan Sir I purchased a tata voltas cooler within 7 days the fan motor stopped runningand gave out burning smell please replace this very immediately the hot sunny and scotching sun is unbearable. please help very very immediately.4810010B16C005554 this is he product no. date of purchase 28/4/2016 complaint date 05/04/2016. purchase at Ganesh Cycle Mart metturdam-1 Salem Tamil Nadu.
The brand new 1.5T Voltas Inverter AC purchased and installed in my home on 14.01.2016. Due to repair I made complaints on 15.04.2016, 29.04.2016 and 04.05.2016. However the attended service engineer couldn't rectify the problem so far. As the brand new AC did not repair for more than 25 days results that the amount spent for purchase your product became waste. Now I want to know whether the AC is serviceable or unserviceable. If it is serviceable why you couldn't?. If it is unserviceable what is the solution?. The AC purchased to beat the summer was not fulfilled my purpose. How you will compensate. I have all other brands at my home. But neither one was like you. Now I want to know what is the solution.
Complaint no. 16051311086. Called 5 times No response. My AC is not working for the last 5 days nobody has come to repair inspite of 5 calls to Voltas customer care it is really sad very bad after Sales Service
Dear Customer(cool),Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at email@example.com.Regards,Voltas Online Team
Why dear Voltas everyone has a complaint against your service and your Response is so wishy washy. In this competitive world you need to pull up your socks. after seeing these comments I am wary of buying anything from Voltas. I have requested for a technician to see my non functioning not new water cooler let us see how quickly you respond.ManMohini Kaul
Dear Voltas Team,My family has been a voltas AC user since 2007 and we had faith in product and customer support of voltas till my last buy of a voltas 183IY-B/1.5 ton machine on last 22th June 2016.Since the installation of the machine in my flat it is having cooling problem. Several service requests have been registered and your service personnel come and fill up gas and they say their must be some leakage, but they were never able to find out where ylthe leakage is.It is still in same condition. I have put up another service request (17020406591) and your service personnel has visited my flat with wrong gas and this happened in my last service call also. My question is , should not the concerned service person know in which machine he is going to work on? While booking the service call each time I specifically mention that my machine is a R410a gas model. But the same shit is happening everytime and I do not have any clue how long I have to suffer with this machine. Each time after gas filling within 10 days the machine stops cooling.I demand a new machine from you or your person should solve the problem ASAP. I donot stay regularly in my flat, so I need to take office leave and have to come to kolkata for this specific reason by having a prior appointment with your service technicians.But this time they have come to my house with a promise of taking out the machine to their lab, but suddenly they decided gas filling will be sufficient, and they came with wrong gas!! They went back and did not return within time and I had to miss my scheduled bus to my workplace.My time, my return to my workpalce all plans get devastated by your efficient service team.Can I expect some compensation for voltas being india's one of the most reputed company in AC machines??
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