Samsung UAE customer service center toll free number

Samsung UAE
800-SAMSUNG (800-7267864)
08:00 am – 10:00 pm [GMT+4] 

1 comment :

sakeer cp said...

Hi Team,

I have recently bought one samsung S7 edge from Lulu store abu dhabi mushrif mall, it was pre ordered and i received the mobile from the store on 9th march, but unfortunately the next day onwards i have noticed that the mobile display has some flickering issue. I have contacted Lulu store after few days but they told me that it will take 15 days to process so i was instructed by them to go directly to the EROS store (EROS is the contact team for service and warranty ), so as per the guidance from Lulu, i have visited EROS and submitted the mobile, the next day i have received a call from ADNAN he is from Samsung service centre and they told that they can not replace the mobile, they can only repair the mobile and will replace the LCD display screen only, but i refused and told him to give back my mobile as i don't want to repair my new brand mobile which was bought few days before only.

This is very disappointing decision from SAMSUNG service centre team as we have expected the quality or at least a good service from samsung but the response from Samsung store was very disappointed and it is truly unacceptable.

I don't want to repair my mobile, i need to replace the mobile.

Appreciate your response on this and please do the needful.

Regards,
Abdulsakkeer cp