Voltas Toll free number

1800 425 4555
1800 266 4555

40 comments:

Anonymous said...

Request no. #14051103956. is not processed till date.

Unknown said...

Request no. 14051601978 is not processed till date.....pllllllzzzzzzzzzzzz take action

Unknown said...

Complain no. 14052700172 from 27 may to till date no service provided by you..& your customer care agent told we are not responsible for provide service...

Lincoln Madison said...

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Anonymous said...

Absolutely disgusting after sales service. Disappointing tie ups with service agencies that are only cheating customers, lying to them and giving false timelines. Cheats.

Anonymous said...

disgusting after sale service of voltas. we must boycot voltas

Unknown said...

I am trying customers care number nobody pick call 10 times

coldfire_26 said...

Sir,
I m writing this mail as a frustrated customer of voltas AC.
I have bought this voltas 1ton ac 3 mnths back and problems have started in it rightaway.it has started making unusual sound in d interior and exterior units both.
I registered a complaint on 29/5/2015 with complaint number being 15052903767.and since then making calls everyday to customer care and service center.this issue is still not attended.
We are getting false commitments on a daily basis from service centre customer care and technician on a daily basis
Today the technician named Prashant from nahur enterprises committed me to attend my AC.I stayed back home leaving all the other commitments. I called him several times but he was not interested in picking up my calls.
I m really frustrated now with your faulty products and irresponsible staff.
I never expected such stupid response from tata products and services.
If d problem doesn't get fixed by tommorow then I require a product replacement.

Anonymous said...

I have same problem as mentioned. It is 1.5 ton split AC.
Same false promises by voltas appointed service centers. It is Aeyasha Enterprise. Really frustrated. They took the unit to their premises from our home to repair leakage( no cooling). They rectified and ran for 15 days and again same problem.
Never ever buy voltas AC

Unknown said...

I have register complain about my Split AC fault on 12/09/2015, request no-15091200555. and after that several time i called in customer care but no one has visited to resolve the issue.....i am really frustrated

Unknown said...

Complaint number 15120200862 registered on 2 dec is not resolved till date. It has been more than 1 month. Don't know how much more time do they need to replace a wire in AC.

Unknown said...

Yesterday only they installed Voltas ac.very shocking the way they handled ac
Today my room is full of water from inside ac
What a fantastic service
.if they didn't do the right thing I will go to consumer court

Unknown said...

Very very poor service by Voltas, I will drag you to consumer court, pls don't buy Voltas , bekar service.

Unknown said...

Pls not purchase voltas ac
Totally Westeg your money
This is not machine this is dabba.

Unknown said...

We purchased Voltas 1.5 ton Window ac from Croma 2 yes back, in the first year itself it has started giving us the problems as it's electric panel got damaged quite frequently, till the time the panel has been replaced around 12 times and we are ending up paying huge amount for getting it replaced every time. Worst part is nobody is able to give the answer as to why this problem is occurring so frequently. I m fully convinced that we have been sold faulty ac and it should be replaced by the company otherwise we should be given the permanent solution. Rz Abhishek

ccc said...

maha raddi service

Unknown said...

very very worst service of this company . i complaint lodged on installation month july through mobile but till date not respond done. my experience about this company is very very....dirty.
my contact no 9475374522 and i never suggest to any one to purchase this company a/c because very bad customer service provide by them. till date our two a/c off...

Unknown said...

Dr.Sridharan Sir I purchased a tata voltas cooler within 7 days the fan motor stopped running
and gave out burning smell please replace this very immediately the hot sunny and scotching sun is unbearable. please help very very immediately.
4810010B16C005554 this is he product no. date of purchase 28/4/2016
complaint date 05/04/2016. purchase at Ganesh Cycle Mart metturdam-1 Salem Tamil Nadu.

Unknown said...

The brand new 1.5T Voltas Inverter AC purchased and installed in my home on 14.01.2016. Due to repair I made complaints on 15.04.2016, 29.04.2016 and 04.05.2016. However the attended service engineer couldn't rectify the problem so far. As the brand new AC did not repair for more than 25 days results that the amount spent for purchase your product became waste. Now I want to know whether the AC is serviceable or unserviceable. If it is serviceable why you couldn't?. If it is unserviceable what is the solution?. The AC purchased to beat the summer was not fulfilled my purpose. How you will compensate. I have all other brands at my home. But neither one was like you. Now I want to know what is the solution.

cool said...

Complaint no. 16051311086. Called 5 times
No response. My AC is not working for the last 5 days nobody has come to repair inspite of 5 calls to Voltas customer care it is really sad very bad after Sales Service

Voltas said...

Dear Customer(cool),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

ManMohini Kaul said...

Why dear Voltas everyone has a complaint against your service and your Response is so wishy washy. In this competitive world you need to pull up your socks. after seeing these comments I am wary of buying anything from Voltas. I have requested for a technician to see my non functioning not new water cooler let us see how quickly you respond.
ManMohini Kaul

Biplab Banerjee said...

Dear Voltas Team,

My family has been a voltas AC user since 2007 and we had faith in product and customer support of voltas till my last buy of a voltas 183IY-B/1.5 ton machine on last 22th June 2016.

Since the installation of the machine in my flat it is having cooling problem. Several service requests have been registered and your service personnel come and fill up gas and they say their must be some leakage, but they were never able to find out where ylthe leakage is.

It is still in same condition. I have put up another service request (17020406591) and your service personnel has visited my flat with wrong gas and this happened in my last service call also. My question is , should not the concerned service person know in which machine he is going to work on? While booking the service call each time I specifically mention that my machine is a R410a gas model. But the same shit is happening everytime and I do not have any clue how long I have to suffer with this machine. Each time after gas filling within 10 days the machine stops cooling.

I demand a new machine from you or your person should solve the problem ASAP. I donot stay regularly in my flat, so I need to take office leave and have to come to kolkata for this specific reason by having a prior appointment with your service technicians.

But this time they have come to my house with a promise of taking out the machine to their lab, but suddenly they decided gas filling will be sufficient, and they came with wrong gas!! They went back and did not return within time and I had to miss my scheduled bus to my workplace.

My time, my return to my workpalce all plans get devastated by your efficient service team.

Can I expect some compensation for voltas being india's one of the most reputed company in AC machines??

Anonymous said...

Thats my request no17032512074 no body come at my office from yours side In my oppinion to all viewers or buyers pls dont buy any product of voltas company because their executive never solve the problem of custmer

Voltas said...

Dear customer

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

No one said...

None of voltas email id is found on the net......fed of complaining again and again....no response from the customer care

Unknown said...

sir my window 1.5 ac 10 dayys old not working please take action my no 9728274727

Voltas said...

Dear Customer (chore jaata k),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Voltas said...

Dear Customer (chore jaata k),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

Naveen said...

Voltas AC is worst product

satinder said...

voltas walo ne 5 year full piece warranty bol k extra paise le k fir v warranty one year ki di..... 6-7 war complaint karne k baad v resolve nai hui......

satinder said...

plz do something...... very bad service is provided by you......it is not good for your status

Voltas said...

Dear Satinder Singh,

Thanks for sharing your Mobile Number with us. Please be assured that we are working on your problem and we will get back to you soon on the same.

Regards,
Voltas Online Team

Voltas said...

Dear Naveen,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas said...

Dear Satinder Singh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

Voltas said...

Dear Naveen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

Unknown said...

Sir mere cooler ka display kharab ho gaya hai compleet bhi karayi magar kuch nhi hua ..

Pragyan Dalai said...

Can we have toll free no for voltas ac service?

Voltas said...

Dear Pragu Dalai,

Kindly contact to our customer care number 1800-425-4555 for any future assistance.

Regards,
Voltas Online Team

Unknown said...

hi, My Request no. is 18091805683, Its generated on 18th Sept 2018 and one of executive come and give some slip and i was paying 250 Rs to him but after that no one come at my home and all number is switch off. any one do something other wise i will take action agains voltas.