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snapdeal.com customer care contact number and email id


24x7 customer care : +91 92126 92126 / 
011 45371100| Email : help@snapdeal.com

465 comments :

«Oldest   ‹Older   201 – 400 of 465   Newer›   Newest»
ck chaudhary said...

I have placed an order for WILD CRAFT BLUE POLYESTER BACKPACK
Order ID: 7469337681
Item 2
"Wildcraft Blue Polyester Backpack"
Placed on 25 Jul, 2015
Delivered On: 29 Jul, 2015

The price given by SNAPDEAL is 1295 /- INR but this wildcraft tag has a MRP of 1195/- INR. I am not getting the idea of selling a product beyond its MRP. How can they sell an item beyond its MRP..

Anonymous said...

Hi deekshitha shetty ,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at help@snapdeal.com.

Thanks,
Team Snapdeal

Anonymous said...

Hi Aniket Pawar,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at help@snapdeal.com.

Thanks,
Team Snapdeal

Unknown said...

After these kinda of review . M placing my first order at snapdeal but stop myself now from placing my order after reading these comments....

Unknown said...

Hi SAURAV SINHA,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at help@snapdeal.com.

Thanks,
Team Snapdeal

Anonymous said...


20.08.2015
Dear Sir,

Greetings and best wishes to you


We have received as per order no 7716944315 (Kent 8 Ltr Pearl RO Water Purifier) received in Blue dart docket no is 579866609 intact.

But to our surprise it doesn’t supply the pre filter which is very necessary for filter water to before the entire to the machine.

Your LSP(AR Enterprises) is not provided the pre filter we are very sure necessary supply of the pre filter and instructions of AR system Pondicherry

Assuring our best cooperation and service always.

With regards

S.K.VINAYAGEM,
CHARTERED ENGG,
GOVT OF INDIA AUTHO.SURVEYOR
CUM LOSS ASSESSOR / VALUER
149, SAINT THERESE STREET,
PONDICHERRY - 605 001.
PHONE NOS. 91-413-2229566/67
FAX NO.91-413-2227050
MOBILE. +91-94432 50149

Unknown said...

snapdeal is big cheater now a days, please , please dont buy anything frm snapdeal.

Anonymous said...

What i don't get is...i am charged Rs 30 extra for delivery...but instead of getting my orders delivered at my house, i have to go and pick them up from the courier office...

Unknown said...

snapdeal is fraud

Unknown said...

My Order ID: 8440983084, Placed On Tue, 15 Sep, 2015 has not been shipped till date (24 Sept. 2015). I don't understand, why ? There is no communication from snapdeal too. I think it is not safe to shop with snapdeal. They are big fraud. Similarly Homeshop18 is also a big fraud. Never shop from Homeshop18 too.

Unknown said...


This is a complaint against AQUA GRAND + water purifier manufacturer company and Snapdeal.com that you both are selling low quality products with no service after sales. You are serving Warranty Card and packaging without mention any information for service. In fact no toll free number of company and if contact to Snapdeal.com help desk they also show them-self helpless for service.

Already 4 days ago to registered my complaint on Snapdeal.com but till date no action on it. It is my last warning mail to both of you if you couldn't arranged service or replacement or return back i will take legal action on it.

Regards
Jaspinder Singh

Unknown said...

madharchod hai ye shopping site
fuck you snapdeal

Unknown said...

Sir please start your service of cash on delivery in Indi sir please start your service of cash on delivery in area that will be very helpful for us because it is very convenient for us to do cash on delivery

Unknown said...

Sir muje mere product micromax ka bill receive nhi hua h jldi se muje bill recieve karaye meri mail id h ( dineshpatel309@gmail.com

Reema said...

Dear Reema,

Greetings from Snapdeal.

Your online request with reference number 08042320 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours.

Also note that you will be required to share this reference number for any future correspondence in this regard.
You can also reply on this email for any further assistance. We will be glad to assist you.


Regards,

Team Snapdeal
I havent got a single call from Snapdeal

Salim qureshi said...

I have ordered a bumper but it's size is not proper and so I want a quick replacement. Please see to this . Order received on 3rd october. Order no -8732658305

Unknown said...

I have ordered an otg pendrive from snapdeal
Today I received it, I have only received the cover and theirs no pendrive inside
Fuck off snapdeal

Unknown said...

sir,

I have placed order for Royal Shoemart White Canvas Lifestyle Shoes
(Size: 6) through your organisation and you have also informed that
the same has been dispached. but i received black color S4S shoes of
different make doubting your integrity in your discounted sales
deviating my order white canvas shoes. This is not fair on part of
snapdeal or promoting seller. Your sales person will not allow us to
examine the goods ordered with out paying money. this type of
bussiness should not be encouraged in e commerce. Please do the
needful and keep the trust. I am disappointed.

K K priya

Unknown said...

I had ordered a PRESTIGE INDUCTION 3weeks back I did not check when it was delivered. when I did I got to know its at fault. I tried with customer care I did not get a reply. soooo please reply and help me with this. I'll hope I get reply this time.

Unknown said...

dear sir my name is shahnawaj khan my handset q opus2 xolo invoice num s751d6/15-16/2251 n invoice num 17 apr 2015 jo ki touch screen me problam a gai jiski wajah se servis center me 1 mahine bad mila repair karke fir se 2 day chalne key bad wahi touch screen me problam a gai phir servis center me repair karne diya to mujhe set bina repair kiya mila aur mujhe wapas bhejne ko kaha gaya to mujhe us handset key badlae new set bhejne ki kirpa kare my mobile num is 9907121104

Unknown said...

dear sir my name is shahnawaj khan my handset q opus2 xolo invoice num s751d6/15-16/2251 n invoice num 17 apr 2015 jo ki touch screen me problam a gai jiski wajah se servis center me 1 mahine bad mila repair karke fir se 2 day chalne key bad wahi touch screen me problam a gai phir servis center me repair karne diya to mujhe set bina repair kiya mila aur mujhe wapas bhejne ko kaha gaya to mujhe us handset key badlae new set bhejne ki kirpa kare my mobile num is 9907121104

Amit Kumar said...

With respect I want to tell u something that is why you changed your courier partner that is Ecom Express, they are so slow and are very inactive.In compare of Ecom Express, Gojavas, Blue Dart, and even Velex are much better than that one.This three courier partner gives a great service and full active performance.
I ordered Product which is still no update.......
1} Order ID: 8822468885 (2 Item)
2} Order ID: 8825591669 (3 Item)
3} Order ID: 8864977939 (1 Item)

Unknown said...

snapdeal is big cheater now a days, please , please dont buy anything frm snapdeal.

Unknown said...

Hi,

Recently i placed an order , which is automatically gets cancelled.
OrderNo : 8948000595

I contacted to customer support , and i was told that the only thing they can do is NOTHING and i have to place order again.

Now this is very irritating to go through all the process again as i have already spent much time to select a product.
Also i have paid for next day delivery as i had some plans and after much failed discussion with customer support, i decided to place order again.

Now i cannot find any seller who can deliver in one day and now i have to pay around 1000/- more for the same product with no one-day-delivery option.
I have experienced same difficulty earlier with snapdeal, and it's really very poor service that from snapdeal.

And please let me tell you, just by refunding amount and crediting some amount on freecharge is not a solution.
I have suffered much today , just because of Snapdeal not-so-sure service.


Thanks for Nothing

Unknown said...

please cancle my order no. 9072124862........ I did not get any mail regarding this order... I want to cancle this...pls cancle my order and inform me

GOPAL THAPA CHETRY said...

I am Gopal Thapa Chetry. I have placed order of 3 sarees from snapdealon 09.10.2015, order no. 8907812218, I also received 2 items of saree from courier service. But problem is that both sarees were wrong which I have not ordered. I am trying to cancel my order & courier service carrying my one saree Rs. of 635. But Courier service get me one saree which Rs. 799. so I was cancelled it. Kindly give my money. Otherwise I will take another action against your company. You harassed me till now. I am giving you all my details in the following:
1. Account number=10243164898
2. Account holder's name=GOPAL THAPA CHETRY
3. IFSC Code = SBIN0002060.
4. BRANCH NAME-GAUATI UNIVERSITY.

Anonymous said...

DO SNAPDEAL SELL 100% AUTHENTIC GYM SUPPLEMENTS..?
KINDLY HELP ME TO BUY..PLEASE
OR FROM WHERE SHOULD I BUY IT..?

suneel said...

There is very bad contact service & call never connect with customers care. And tollfree is not also available so I m not happy.

Unknown said...

I have order a pack of two campus sutra hooded sweatshirt ( Order ID : 9155761802) and i cancel this order but I didn't receive the amount that has been debited from my account for this order. This is worst service from snapdeal. I never expected.

sarvesh said...

i received my Micromax Canvas A1 One 4 GB Magnetic Black single double on June 2015. my problem is that the battery becomes Discharge within one hour after full charge.how can i replace battery from you.thanks

Unknown said...

My order ID -10488859595
Placed on Aug 30,2015
Snapdeal,
Fashion on sky navy blue pure Georgette Embroidered Salwar Kameez dress material .Sir, this product of the cloth of salwar you sent became short ,so need more colths to join handside same colour.

Unknown said...

Hey guys, i dont know abt snap deal, but the Courier guys they them self return the order with out confirmation. Really fed up with this snap deal Courier.

Unknown said...

I purchase a powerbank of sony 10000 mah order I'd 9197848373 the product is fake inplace of 10000 mah battery hardly 400 mah battery is fitted and a iron rod is fitted for wait gain.I complain the matter but snapdeal gave me negative response please return or replace the product otherwise I have to go to the news channel and consumer forum..

ezytech said...

Issue: Regarding a replacement of a product.
Reply: Shocking .

Hi, I purchased product of more than Rs.50000/00 in past days. But today I got a reply that due to some discrepancy we can't provide refund or replacement in future in ur account without stating any concrete reasons.

All of my orders are always prepaid order. Then where is the discrepancy from my side.
I am expecting reply with proper reasons of above.
U might cancel the order but how can u not allow the customers to replace or refund the product after sailing.

I hope u ll reply with reasons of this type of treatment to a prepaid customer who purchased lots of product from u.

Thanks.

Adorn Media said...

Hi Anonymous
cancel this two items : reference number 10737972 and 10738186

Unknown said...

I SWARAN SINGH i have purchase from your site for black berry curve 9320 black. agenst order no.8349402820, suborder no.10681173897,imei:358456053764884. i recived a sad material so i return to this product in the jv express bathinda. & driveled .i just still waiting for my cash back. If u (snapdeal) don't want to give me my money back then say it clearly guys don't waist my time also & yes if i don't received my money within 3 days i will take u to consumer court.

Unknown said...

sir i m from hardoi i want cancel her order my order no is9605419191

Anonymous said...

Snapdeal is the worst online shopping site they are a big cheater too.I HV order a micromax spark 2 even made the payment on 28/09/15 but didn't send me till today and when I contact them they say it is due to the holiday of puja and now they HV cancelled my order without prior information and didn't refund my bill amount till today.

Unknown said...

Respected snapdeal person,

my order id no:-9515025906,
order name:- philips GC83 dry iron,
itme code no:- GC534510,
suborder no:-12107635464,
i am j nageswararao,i received my order from BlueDrat in tanuku corer dated [29/10/2015] (evening),

the pice is philips GC83 Dry iron is not working and deed, so i am not happy your services ,you not check and provided me. and your provided no. 011-4537-1100 and 09212692126 every time switched off and not connect. am provide all value .so replace my money.


MY NUMBER IS :- (91)+ 8297808206, 9505938206.

Unknown said...

Dear Sir,

My order no. was 9121754916 ( 3 Items ) . I received Bean bag cover Xl in Brown has received in faculty items. I have trying 5 times to more your customer care no ( 09212692126 ) i couldn't find any responds. Please look into the matter. I am waiting your replay.

I would like request you to that please a simple digit provide to provide your customer care people. When i am trying to you ( 09212692126 ). If press no. according to you software setting 1 for offer, 2 for electronic offer why not provide any press number to contact to your customer care people

Note:- I received return against Biggie Bean Bag XL size Black Brown ( Only Cover). I received both bag are not match according to website.

Regards,
B C jena
8235099981

monu said...

BAKWAAS SITE...

Unknown said...

I am Seeta Reshmi I ordered mayoo yellow cotton kurti (size-L) of snapdeal Order No. 9477214516 but 2 time my requested is cancel why and please deliver my order

Unknown said...

Hi ds bhuvana i hv appy ed fa reverse pick up of pink velvet colour chudi .but i hv not entered my bank details correctly then hw will i get my money back pls rply i cant speak wid ur custmer care person send me d procedure

Unknown said...

Hi Team ,

Let me know the status on the below Order cancellation status As per you its already delivered but i have not recived the Order also i cancelled the order but no update from you guys'logged the Logged Case please reffer the same and reach me on my ID raghav6068@gmail.com

CASE NO:11721987
Order:9753128006

Thanks,
Raghav

Anonymous said...

Hi Snapdel Customer Care Regulations Team

Why are you dull & Lazy .Why are not giving any reply on my mail
i have placed a order two day ago and want to delivered before 7 Nov due to some Problem .I have to go to home town so that i had put a mail regarding this but no one are give responses .

If you want to delivered my item so Please make a note Please arrange a urgent delivery and i will also give you extra charge for this work
but delivered my item on priority basis and give a correct responses on over my mail


Unknown said...

i had placed an order of Azi Lead Honor LH-X1 2.4G 6-Axis RC Drone 360 Degree Roll Stunt Mini Remote Control RC Quadcopter Helicopter, CASE NO: 11402345 Order ID: 9472091330. It is not being cancelled and showing error on desktop and mobile app and customer care representative are saying that it can be cancelled only at my end. please help me.

Boddugudem said...

i have ordered product on Ist of Nov.But still not yet delivered.Its still have nt got any response when i called toll free number.pls let me knw when i will get my product
my prodect id no.Order ID: 9744849122

kaustubh choudhary said...

I had ordered Reebok White Sport Shoes for 1700Rs (card based transaction). I had placed the order on 26th October 2015 and so far I have not received the product. On 31st October the updated my status as delivered. I tried to contact their customer care (which is very difficult and still they didnot respond). I even mailed them at help@snapdeal.com but immediate reply came with a subject "Unable to take your request: Please visit our Contact Us page" . This was my last online purchase through snapdeal. I am planning to Inform every body about what they have done through Whatsapp and Facebook and planning to approach Customer Court and also book snapdeal under cases of Forgery (they took money from me but never delivered my product).

Unknown said...

Respected sir. ...my name is pramesh. I have bought a shoes on snap deal. ...I have my own account on snap deal but I have changed my mob number. ....sir I want to change my mob number which is on snap deal account. ....my new number is 9146878097 .....my order will reach here upto 19 Feb 2015. ....please tell me how to change my number

Unknown said...

My charger was totally damage. I just purchase approx one month ago. Guy inform what I do ?

My current location is Bhavnagar. Any Service center available ?

kavish joshi said...

i raise one return request and still no one came to take the package its almost 4 days till now. and i nt able to call the coustomer care also can you plz give number of coustomer care so that i can directly talk to her. or else plz give update about the ODER NO. :- 9825782233 and Ticket Id:- 12564435

Anonymous said...

Its a big cheater and fake company every time they different product I pur shed vegetable scissor but they sent me trimmer(hair remover)

Unknown said...

i got corer number deleted please send me once again
order Id: 9900144369

Unknown said...

hello sir/mam,,
why is showing not my id (www.jailaxmiplastic.in) on snapdeal .
i want an answer....
thank u.
jailaxmiplastic company manufacturer unit jaipur.
mobile number.- +919680336712

Anonymous said...

Please never buy any product from snapdeal. They are a big cheater. First they will send the wrong product and second they will tell you that return me the product i will send the right product or the money back. But neither you will get the right product nor your money in your life. After contacting you will get the msg or mail that the matter will be resolved within 24 hrs. But that will never happen. Snapdeal DOUBLE TROUBLE. KEEP SAFE DISTANCE.

Anonymous said...

Snapdeal service is very very very bad.service. I am buy some products on snapdeal and I call they customer service and told they to I want to my products to aramex courier not others courier like Ecom courier go javas courier and blue dart courier. this 3 courier is the very bed courier. they told me ok sir I will sent you your products on aramex courier but still they send to go javas courier I I hate to go javas courier .so I can say snapdeal service is worst. online shopping site so never buy to snapdeal

Snapdeal Offers said...

Now Snapdeal is Offering More Discounts Daily

Unknown said...

ya its always up line's Very very True line's ( Snapdeal cheater deal _

Unknown said...

cheater company

Anonymous said...

Dear Snap deal Team

I have been associated with your Shopping portal since inception. Let me put across frankly that i have shopped Lakhs of Rupees products and I have truly enjoyed shopping at your web shopping portal and Mobile APP however due to recent controversy raised by your Brand Ambassador Mr. AMIR KHAN saying INDIA is intolerant and that he wish to leave this country we are totally aggrieved.

We have decided to dissociate with your shopping portal until you replace your brand ambassador. i along with my 120 friends have cancelled all orders from Snap deal , Uninstalled Mobile APP and Shared the same on Facebook as a mark of protest.

We hope you shall consider customer protest and take suitable measures to bring back your customers.

Jai Hind.

musiriomkumar said...

I purchased the cell phone display is not performed 3 days and came back and said that it will be bought . But it 's been 6 days No one could come and buy back
My ticket number (Ticket Id: 13428024). And getting back to the cell phone. I request you to provide a different cell phone Infocus M260 8GB

Bhupendra B Patel said...

Dear Sir

I Bhupendra Patel, an Indian request to you that please help me to how can i delete my account from snapdeal, and I here by give you surety that I never purchase any Item from snapdeal till AAMIR KHAN is your brand ambessedor.

If You Know my Purchase history from your site than please check by my Mail ID bpatel_27@yahoo.co.in, and my mobile no 9825230667,

I purchased about Rs. 50000.00 from your website.

Now I m not purchasing single thing even you give me free of cost and i also told my friends, relatives and many more people about it


Thanking You

An Indian

bahubali said...

I am customer of snapdeal because I like the products that snapdeal offer to us.
but from today I will never purchase products from snapdeal because your brand ambesder insult my country that I feel.
With regards

Unknown said...

SIR/ MADAM,
This is to bring to your notice that my order no. 10149434133 which was confirmed by
you, was later canceled without any intimation to me.
when i called the helpline no. , the excuse that i got was that it was due to some technical issue
and i was told to place the order again.
But there is no discount available on that product. I believe that there was no technical issue but
the order was deliberately canceled, i would request you to look in to the matter personally and deliver
my black jacket at the discounted rates as i m your regular customer.
Waiting for your favorable response.

REGARDS
ATUL NEB
9837300282

Unknown said...

Hi i am aashish vaskar from navi mumbai . you are the my fav App for online shoping beacuse your service is very good and your customer support is also ver good. But last 7 days ago i have uninstall your app beacuse off aamir khan statement aginst india. not only me more and more people are uninstalling your app.

I HAVE REQUST YOU ARE REMOVING AAMIR KHAN TO YOUR SNAPDIL ADD

And Support For India

Vimal kumar said...

Hi snapdeal team.My order number is 7214057121.I ordered a American tourister large size trolley as I was not satisfied with the product I returned the product.Then u asked me the scanned copy of the courier receipt I have also sent that too.But you are saying that u didn't still receive the product,but how is this possible .This is not fair,I can't wait much longer ,I have a Xerox copy of invoice and courier receipt with me,I'm will go to media and consumer court and take legal action on u.I can't wait much longer.If u can't refund my money then why u post adds like trust pay guarantee ,easy returns policy all.U are fooling all and if u don't refund my money in my bank account then I will surely put a full stop to ur adds like trust pay guarantee ,easy returns policy just mark my words I'm gonna do that fr sure If I don't get my money refunded in my bank account.Don't force me to take any legal action.Refund my money soon,this is not a request it's an order.

Unknown said...

I have placed one order (10115204253) on 16th nov which was supposed to be delivered in NOIDA with 3-4 days,
still I have not received the order, I have followed twice without any fruitful answer. Today(15 days back) snapdeal people called me saying "there is a system error from our side, we cant deliver your order because of wrong mapping, please cancel the order", I am checking status on Bluedart (57998953445) from last 5,6 dasys which was showing message "delay due to paper work".

I am surprised to see such a pathatic behaviour of SNAPDEAL and I have decided not to go again on SNAPDEAL. I asked to deliver in Delhi region but they refused to deliver.

Today i got sms that SNAPDEAL cancel my order without any intimation.

Sumit Baliyan
9811867185

Unknown said...

To,
Mr.Kunal Bahl
(CEO of Snapdeal)
New Delhi.

Subject:-Regarding Samsung Mobile.
Order ID:-10423133460
Piyush Joshi here from Gujarat, i ordered Samsung Galaxy S3 NEO from Snapdeal; Rs.10,779/- pament made by HDFC Credit card on date 04/12/2015 and amount Rs.10,779/- debited successfully from my Credit Card. After a few minute i received mail from(noreply@snapdeals.co.in)Snapdeal that "We noticed that your last purchase was not successefully placed."Soo please refund amount Rs.10,779/-. Otherwise i will take the legal action against you.

Many Thanks/Piyush Joshi
Mob.09426495395

Unknown said...

order id 9339266861
sub order no 11886886692
customer care 9212692126

ticket id 13606884
13992824
14389779

HI team we r calling to customer care since last month onwards
but no one can solving my problem , just refer the ID above and please refund it back, wat a lazy service , i didt expect this from snapdeal
please active and do service to the customers , if it not solved i vil contact to the head office

Unknown said...

sir, I want to return my received order on 5 December order number 10401104141

Anonymous said...

Ticket Id: 14256651

I have send many reminders to team to replace mobile as they agree over call but now i am not getting any responce from their end

LP said...

Order # 10147438658 - delivered WRONG product TWICE!
the delivered product was cheaper than the ordered one. They make money by delivering wrong product and make profit if people don't complain or return.

LP said...

I agree - DEAR CST,
STOP DOING COPY AND PASTE. USE YOUR BRAIN.

sara said...

Dear Sir,
I have placed Order on 28 Nov, 2015 Sandisk Blade 32 Gb Pen Drives ( ID: 10327792820) but within a day I cancel that order.
Today I receive a phone call from your mail man (tel no 91 7428977739 )to my phone no 9443450051 AT 10AM ,that he have the pen drive for me , I told him that I cancel the order. But within 5 minutes I changed my mind, so that I called him to bring back the pen drive to my house to pay the amount to the mailman, but he do not pick my phone and so many times ( more than 20 times)purposefully he disconnected my call. If your mail man attitude is like this how can I deal with snapdeal. This is for your information.

Thanks & Regards
E.Ananthakrishnan

Unknown said...

meyne tablet ko reset kiya. reset karne ki baad tablet on nhi ho raha he. iska solution keya he.

phone no. 9641194928
Email Id. laltu2345@gmail.com

Anonymous said...

Hi snapdeal Team,

My name is Manish sriwastva
Order ID: 10662362807

I have purchase a new product but received Damage product so i want return on this item. I have already discussed with your call center team and share mail.
So please return the product on urgent basis.

SUNIL08 said...

I bought redmi 2 prime from snapdeal. That was received on13 nov 2015..just after 10 days phones battery backup suddenly drop..i called to snapdeal customer care to replace but they told.me that only 7 day Easy return policy..
Now service centre also not give me my phone they told it.has a motherboard problem..
I request to all plz dont buy any product from snapdeal...plz

ASHISH JARIWALA said...

Dear sir,
Myself Ashish jariwala with register mobile no 8866835502.i have purchased gillet mach 3_supersaver pack
Order no S64571SDL738100623
THE OFFER WAS 8+2 CARTRIDGE AND SHAVING GEL
but i have received only box containing 8 cartridge and gel
Please send the 2 more catridges at the earliest
Hope u will do the needful

Unknown said...

SIR, CAN I PURCHASE BULK QUANTITY OF YOUR PRODUCTS FOR SELLING PURPOSE ?

Unknown said...

Suborder Id: 13354998216
Ranz Mini USB 150Mbps 802.11n Wireless Wifi Nano WAN Network Card Dongle Adapter
Ranz Mini USB 150Mbps 802.11n Wireless Wifi Nano WAN Network...
GET INVOICE
i have buy this from snapdel this nis not working in any of my laptop as well in any pc plz replace it as soon as possible
9669401717 balaji enterprises

Pratibha kiran said...

Snap deal is a big cheater .i oradered a ollay cream they send me a empty box with a stone inside .i was the regular custmer of snapdeal bt now .....i was waiting my money back but they are not giving me responce only said for waiting waiting .what is this snapdeal if you can do this with me who is your regular custmer then what with other .

Unknown said...

Snapdeal is fraud company which deals with faulty product. I order LG Tributes(order Id: 10453713673) at 7th dec 2015. When it comes was working fine. But some days i noticed that when i data service on its not working. I am calling snapdeal customer it says that you have to go Lg service center. When i go there service center says that we don't repair it. so that is we are fools who purchase from snapdeal. I will naver again from snapdeal. Its fraud site.

Unknown said...

Hello napdeal
I purchased some products .. I am am not Indian... and also I don't have any bank account to Refund My Money.. So How to Refund it .. I am In Banglore now atime..

Anonymous said...

Dear Sir,
I had place Order ID: 9752813806 on 2 Nov 2015 for Asus Zenfone 2 ZE551ML 32GB With 4G.

the order payment is done through HDFC Debit Card with cash back scheme.

I have not received cash back in my HDFC Bank account.

Request you to confirm about my cash back and when i will get my cash back.

Unknown said...

snapdeal wale itna chutiya banate he ki uske cosmer sarvice 55 day tak call karvaya aur last me bola humari jimedari nai aati he snapdeal se aur karbon se to call girl achhi he paisa leti he magar sarvice to deti he

Unknown said...

i did mail to snapdeal at help@snapdeal.com

Hello,

my order Order ID: 11032397017 please deliver it ASAP, because i order before last order order id was : Order ID: 10896580949 has been canceled after few days don't know you guys are doing still this item shown on your website and i placed this order again.

i also fired complaint my complaint id's are : 17325811 and 17323930

so i am waiting for this item from last some days i need exact delivery date and want this item in any case because its your fault not from my end.

still i din get any proper solution from you end.

and i got replied
We are no longer handling queries sent via 'help@snapdeal.com'. However, we have made it very easy for you to contact us.

and there is no option to put any complaint.Totaly making fraud.

Unknown said...

These guyz are such a slut they dnt kwn how to talk with there customer and they delivered a differnt order and now when i am trying to replace it they are not gaveing any attention so its betterplz shut your fucking site and take it back in your hole

Unknown said...

snap deal is worrest site i have already cancelled the product but also delivered this item dint take return it

Unknown said...

MUST READ VERY IMPORTANT:
ORDER NO.:11052999889
SUB ORDER NO.:13960033082
I ordered HP 32GB X 710W 3.0 Pen Drive on 10/01/2016 1:40 am as product MRP shows Rs

1500 with 33% off on this product snapdeal price is 1009.But I received wrong

product it's MRP is Rs 1250 only. So, either you give my original product which MRP

is 1500 or you refund my amount. AND IN FUTURE I NEVR DEAL WITH YOU because you are

delivering wrong products. Snapdeal shows MRP 1500 online and it delivers products

MRP 1250. what you are doing ??...you are making customers fool...
I never deal with you are cheating with the customers... product code :

MM-USPDHP-127
MRP(Rs):1250.
I want product of MRP Rs 1500 which you are showing online...
And also I give review online which you are cheating with the customers...

Unknown said...

i want to show my total dissatisfaction towards your company . i got only half the product even after registering the complaint seven days before (complaint no 17775074)lots of calls coming still saying the same thing wait for 48 hours they dont have any kind of knowledge regarding the issue .dear snap deal please not 48 hours is 2 days not 7 days .after getting all these calls i concluded that you people are there to cheat people. pocket their money giving false promise and take their money. once a order is wrong .your intention is that to harass the customer as much as you can so he will not follow up the mater and you get the money

i feel ashamed of mee that i took service of snap deal .the worst company i have seen in my life, you are there not to help but to cheat and mentally harass the customer.

at last i dont want your apologies please give me my product . i dont want money back or compensation i want my product. or i will be forced to take legal action which will be communicated to you from my lawyers .

jolly mk

Anonymous said...

I HAD ORDER ON SNAP DEAL ORDER NO.11114640316 AND I HAD FORGOT EMAIL AND PASSWORD AND I ORDERED SHOE NO.6 AND I GOT 9NO. SO I WANT TO RETURN IT

Unknown said...

Regarding: Order ID: 11053010977, Placed On 10 Jan, 2016

On 18th Jan 2016, I got a mail from Snapdeal that my order was not delivered because I was not available at my delivery address. This is utter crap that your courier partner blue dart is telling that 'CONSIGNEE NOT AVAILABLE'. Yesterday I received the call from Blue dart courier folk and he informed that my order is with them and they can not deliver it as their vehicle in which they had to bring the package is not in working condition so they will deliver the consignment tomorrow (on 19th Jan 2016). How can they lie like that? Just get their call details, these people are pathetic liars. Disgusting, they themselves were not able to deliver and they are blaming it on customer.
--------------------------------
Hi,

Today (19th Jan 2016) also your courier partner Blue dart is not delivering my order. A guy from Blue dart called me and informed me that they do not have bigger vehicle available today, so they will not able to deliver the courier today. What kind of pathetic service is this? I took leave yesterday even today. Now he is saying that he will deliver it tomorrow or on Saturday.

Then these pathetic liars tell that consignee is not available. Please check with your courier partner and get my order deliver today.

Regards,
Hem

Unknown said...

Order no 10222128579
suborder no 12962310689
we return this , bed in a bag because of its quality,2 months back yet dont have our refund value very very bad service, please return our money

Unknown said...

at 13 January,you told me that we are add 111 ruppes in your account because one cfl light was damaged. and shirt will be return by reference no 17696647 and 17696022 but no actions by you

Unknown said...

Please take action reference no 17696647 and 17696022

Unknown said...

Fed up....with snapdeal cheating services. First thing they will not deliver the product within expected time. All I received was wrong products. Recently I have ordered a 60 inch teddy bear and what i received was not even 30 cm. They don even know the difference between inches an cm. Again got bad experience with snapdeal courier partners. The return pickup was not on time so snapdeal cancelled my return request and mentioned as no refund will be issued. Toooo bad experience with snapdeal. Never go for it.

Unknown said...

Hello Snapdeal,

Please refer to these details
Order ID: 11184621339 Reference no: 18518650
Placed on: Sun, 17 Jan, 2016 Issued on: Wed, 27 Jan, 2016

I believe this item has got cancelled but was committed by your representatives that the item will be re-shipped to me.

2 days have past I do not have any update.

Please get back to me on 4u.nandy@gmail.com / 91-8121649297

Unknown said...

Dear Sir/Mam
Being an orthodox Indian,I am very much glad,when came to know that SNAP DEAL is not going to continue Mr Amir Khan as a Brand Ambassador of Company.

As I had uninstalled an app of SNAPDEAL earlier and stopped purchasing any items because of Amir Khan's Statment with regard to intolerance.

As per above circumstances, today,I would install an app of SNAPDEAL and must purchase some product.

Regards: Sudhir Kr.

Unknown said...

Please return my Parcel because i am not satisfy your product quality .

order id is 11641435162
Email Id- gauravdagur95@gmail.com
Delivered on -11.02.2016

so please return my parcel.

Please take a action.

Unknown said...

Dear Snapdeal Team

Kindly view below mail . I have order my consignment Order ID: 11650389888 on Wed, Feb 10, 2016 at 11:43 AM , But still I didn’t receive the material in my hand ….

Note : Today is my kids birthday I need to gift that material without fail….. Follow up for the courier from morning and there is no proper updates from xpressbees awb : 15925646880387 ……

I understood there is no proper communication and commitment between xpressbees with there hub …

Can u face your child birthday without gift …… I am not ready to pay the charges for sub shpt ……


And I have mailed to ID's of snapdeal but there is no reply and now its hopeless


Thanks & Regards,

K.ARUNKUMAR(AK)
Mobile : +91 99 62447717

MAC said...

Hi Sir/Team,

On 24th of February, i was trying to order a product which is Libero Diaperes, for my kid using the cash given by SD in lieu of my last order into my SD-freecharge account.

But, due to some technical problem i was not able to complete the transaction and it got cancelled.

And with that my SD-Freecharge cash is also gone. I have, complained twice about it and every time they said that it is going to come within 20 minutes in my account including a mail.

Forget about cash even a single mail was not dropped by you team. I am a loyal customer to you check my orders every month what i spent on your portal and it is really disgusting and frustrating.

Despite of calling customer care executive and writing an email as well my issue was not addressed and i haven't received a single call/message or an email.

So, here again i am writing this email with the managements in Cc. Please help me with this ASAP.

Thanks&Regards
Manish Choubey
09910904177

Unknown said...

I was complained on 24.02.2016 for return to above mentioned order item against your Ticket Id- 19924691 against order Id 11733510959..Just next day one false mail received on 25.02.2016 from Snapdeal of "Our engineer will visit you to check your Micromax Nitro A311 16 GB White.He will visit you on 25.02.2016 to check your item and resolve the issues described by you".
No any person came from Snapdeal till now for any matter.This is totally fraud case, On today we have complained to Customer Care of Snapdeal against Reference No.20002072. Then mail received from Snapdeal " Your cancellation request for has been accepted and Refund for prepaid order are issued immediately upon cancellation.However, since your items has already been shipped and has to be returned to us , we will take up to 6 days to initiate refund. It will be in your card/bank account within 4 days after that. once your refund is initiated,we will send you an update via email ans SMS.
Till then, your order will still reflect shipped on the my order page, however you do not need to register another request for cancellation. Order ID: 11733510959 and Reference No.20002072 Issued on 26.02.2016".
Therefore, we request you to please refund of same and do the needful, otherwise we have approach to Consumer Court.

Regars,
JITENDRA KUMAR SRIVASTAVA
MOBIEL NO.9422870210

annu said...

Hi I am Ankita I have ordered E laptop table on 25 Feb 2016 and requested for refund on the same day itself.
After 2 days I get mail that it doesn't come in their return policy .If the table itself is not able to stand on its own how can I place my laptop over it. Quality of the material is very very poor. It has been 7 days I am not getting any call back from you people to get resolution for the same , I am calling daily and what I am hearing from them is we will call we will call , but no one actually does.
Why should I take it If i didnt like the material. Please come and take your table.
Oder No :11937191763
return / request ticket : 19963553

Unknown said...

Hello snapdeal. i am orderd a samsung guru e 1200. Tracking no is UNISNPC19705692 its reached udupi. But your delivery boy said collect your product from our office at manipal. And he not respond when i call back. he told not able to give door delivery to udupi address. I am unsatisfied with manipal delivery vender. when you are not able to give door delivery why should take you order at online. please close your worst service.... 😈😈😈 this is scrapdeal.

Sai said...

Hi All,


This is informing to you, I have purchased mobile [Maize m2 4G 16 GB] from snapdeal and received it on 28-Feb-16 that mobile faulty product. I registered complaint on 29-feb-2016 and I have been calling every day snapdeal customer care. They were telling same story mobile collect one of the courier person but nobody called me and I give alternate numbers no use.

I got message from snapdeal customer care and courier person detail. He didn’t called me and I called many times but he told me his friend will call.

No one called me.

Reversed Package code:CRP62960875
Courier Tracking number: SND1685512

I will expect refund my amount.

Unknown said...

ORDER NUMBER11751158314.MONEY NOT REFUND IN MY ACCOUNT .MY PHONE NUMBER 9380307196

arul said...

I WILL NOT RECOMMEND SNAP DEAL TO ANY ONE ANYMORE.
PLEASE DONT ORDER FROM THIS SITE . IT WASTE OF UR TIME

Unknown said...

I have made a prepaid Snapdeal purchase with order ID 12263991964. Today, the delivery person wanted to deliver two items to my residential address. However, he mentioned that unless I show and give my ID to him in writing, he cannot deliver my packet(s).

I would like to receive my packets. But I am concerned about the ID issue for the following reasons.

1. Since somebody is delivering to a residential address, no ID is required. My residential address itself is already a valid proof of my identity.

2. It is thoroughly inappropriate for a courier agent to write down my personal ID. IDs like my PAN number, Passport number or Employee number are not top secrets, but at the same time not meant to be made public.

Of course, in many places, we have to supply an ID proof, like in trains and airports. But nobody there writes down my ID. I can give my ID in writing only to trusted parties like government agencies and banks. An untrusted third party has no authority to take my ID in writing. Most buyers do not think before giving their IDs, but I think that an untrusted party (like a courier agent, or the courier company) has absolutely no business in the buyers' personal IDs. This is serious, because there always remains a threat that the IDs can be misused by some party, and nobody is there to prevent such misuses.

So long as Snapdeal's delivery policy enforces this ID production requirement, I cannot buy from Snapdeal. The packets that were attempted to be delivered today were promptly rejected. There are two more packets to come. I will reject them too if the delivery person asks for my ID.

Please note that I am willing to receive all the four items, and do shopping from Snapdeal in future. But unless the ID issue is resolved, I cannot help.

shivuinformation said...

u r showing one and sended another Helmet dats also very low Quality.. i think i send return to u but courier cost is Rs.350. how can i belive in u to give recharge amount.. u told not v not pickup dat product and this is not our conect area.. how is posible .. wen u delivery the proudct.. i send the Pictures Dat helmet u have sent me... very very very bad service from ur side.. First time i booked Gym Items anf dats now aslo in good conditions.. and i aslo recomend my friends also but this time very bad experience from ur side...

Aakansha Agarwal said...

Pathetic customer service...in the name of 7 day easy return policy send a defective product ( that too before the assured delivery date). Then dont have the basic customer value and sense of apology to make necessary amendments...

Order ID:12091416743
Placed: 2nd March
Assured Date of Delivery: 9th March
Delivered faulty Product: 5th March


Will make sure that more and more people are aware of the same and refrain buying from snapdeal.

Unknown said...

never buy from this site.. dear

SANTOSH KUMAR said...


Even after My correct address , i have not received my Order. Neither i received any call from Courier agency nor snadeals team. When i called with customer care executives of snapdeals ( Jitender & Nilika ) on 25th March 2016( request No. 21330322). , they gave me assurance for delivery on or before 29th March. Today i was shocked when i got a massage from snapdeals regarding cancellation of my order no 12413909771 which was placed on 19th March 2016 . I do not why delivery is getting delay.

arul said...

Order ID: 12128324410 (1 Item) DETAILS
Placed on 04 Mar, 2016
XOLO Era 4G 8GB Black
Return / Replace Get Invoice
Need more help?
Rate it!
Status: Delivered Successfully! Delivered On: 06 Mar, 2016
PLACED DISPATCHED DELIVERED
TRACK

A replace request is under process (Ticket Id: 20546427)

stil no respance

Ankit Prajapati said...

ONE OF THE BIGGEST CHEAT COMPANY.. I ORDERED ONE TABLET AND THEY DELIVERED DIFFERENT TABLET AND TELL ME THAT THIS IS YOUR CHOICE TABLET..
ACTUALLY HE SHOW SUPER MODEL AND THEN SEND ANYTHING AND TOLD YOUR ORDERED WAS THIS AND DONT CHECK PHOTOS.... w**.....

Unknown said...

IF U ARE UNABLE TO PROVIDE SERVICE FOR WAHT THE HELL U ARE PLAYING WITH THE CUSTOMER .....????? SAY NO TO SNAPDEAL

Vinod said...

Hello Snapdeal,

My Order ID: 12755167646

Estimated Delivery
12 Apr - 14 Apr

Still not received the product... Can i know why?

Even after reading some complains about your delivery still status... even then i ordered trusting the name... Why?


You sent .this email " We've packed it with care and shipped it through our courier. It will reach you between Tue, 12 Apr, 2016 - Thu, 14 Apr, 2016."


Vinod Raj
#7 3rd cross, 3 main road, vivekanandanagar BSK 3rd stage
ganesha temple
Bangalore - 560085
Karnataka


We've packed it with care and shipped it through our courier. It will reach you between Tue, 12 Apr, 2016 - Thu, 14 Apr, 2016.

Unknown said...

Hi Snapdeal,

This is to bring to your notice that I Nempi order Fabprod Retail WhitePavo 6 Pcs Yellow Polypropylene Ice Popsicle Mold, Kulfi Maker / Stick & Cream & Candy Mould since a few day back, i am happy that i received the product but the product which i received is not the product that i ordered.
Is this acceptable???...

Kindly replace the product or return the price money as soon as possible.

Unknown said...

Vicky dilip matani not respoing me my order ID no 15986616226 my mobile number 9822110745 snapdil forde face falty

Muniram dagar said...

Guys,
SNAPDEAL is a "Big Cheat". Believe me I am not lying. Let us teach them a lesson by not buying anything from them.

Snapdeal service is bullshit...

Unknown said...

today is the last day of my delivery date,but still now my item is in transit.can you all please tell me when it will reach to me.
order no-12698573128
please reply to it..respected snapdeal team.

Unknown said...

hello..
i already give a request to cancelled my order of Lenovo X..of snapdeal.order number 12673814835..But your service is very pathetic. I make a request on 8th of april till now i didn't get a single call from your side. When i call your tollfree no. they said you will get a positive response within 24 hours. Now it is too much.I got a mail from your side content is- A refund request is under process (Ticket Id: 21934718). Plz guys don't purchase any product or gadget from snapdel. They can't delivered on time service to customers.

Unknown said...

my name sayantan chanda my email id sayantanchanda15@gmail.com and contract no is 7586098984
my sanpdeal order maggi chicken noodels r no delivary plese so first delevary outher m,ail me ...............

Anonymous said...

Dear Ankit Prajapati,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Anonymous said...

Dear Muniram,



Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.



Regards,

Team Snapdeal

Anonymous said...

Hi Vinod,

Our team got in touch with you and you confirmed order has been delivered.

Thanks,
Team Snapdeal

Anonymous said...

Dear Team,

I just wanted to know that is this a new rule that we are not able to open your order without given the money to the delivery boy.
Because i just receive an order from your site last Saturday. when i was going to open the order without given the money to the delivery boy he said "ma'am we are not allow you to open this before given the money then i asked why? he said we are not provide open delivery and its a new rule too from Snap deal.

Kindly acknowledged me if there are any kind to new rule which you made regarding this . Because i am a big fan of your site and Snap Deal is always my first priority.

Anonymous said...

Dear Customer.

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Vijay Kumar said...

Dear Sir
I ordered the cell phone from Sanp-deal. But it was faulty. I tried to call to customer care I didn't got any respond from there. let me know What shout be in this condition.Hopefully you will do something best for me . Thanks

Anonymous said...

My o/id =16199637126
Mob no =7786950144
A/c holders name= Danish Akhtar
A/c number =50073556095
Ifsc cord =ALLA0212020

Anonymous said...

Dear Ankit,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

NARENDRA JAISWAL said...

SNAPDEAL CHOR HAI PLEASE KOI BHI SAMAN SNAPDEAL SE NA MAGAYE

Anonymous said...

Dear NARENDRA,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Unknown said...

Hi friends I was agree with your statement that is true because never I have believed that snapdeal have done this type of mistake or cheat but now I have confirm that snapdeal has found cheat with customer ,don't purchase any thing from him.

Unknown said...

DEAR SNAPDEAL,
SORRY TO SAY BUT YOU HAVE VERY VERY POOR SERVICE. NOW DELIVERY BOY REFUSED TO DELIVERE THE PARCEL OF MY ORDER AT MY HOME ADDRESS..REALLY I AM VERY DISAPPOINTED WITH YOUR SERVICES..TOO BAD..

Anonymous said...

Snapdeal Rocks

Unknown said...

Snapdil chore

Anonymous said...

Dear Vicky Matani,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Unknown said...

RASHMI RANJAN PANDA
I AM TELLING TO MY ALL INDIA PEOPLE, PLZ NEVER BUY SNAPDEAL PRODUCTS
ITS 100% FAKE.
& ITS RETURN POLICIES R JUST LIKE PUZZLE U, U CANN'T NEVER RECOVER UR MONEY OR UR PRODUCT.
BCZ I AM A SUFFERER CUSTOMER OF THE REAL FRAUD COMPANY " SNAPDEAL"...THAT TILL NOW I CANN'T
RECOVER MY MONEY OR MY ACTUAL PRODUCT.

MY ORDER ID IS:13277978980

Anonymous said...

Dear MATRIX ONLINE,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Unknown said...

I Complaint Media and Jammu Court Its my last and final warning because ur refund system is so worst .. u say only wait wait.......

Anonymous said...

Dear Ruhi Rajput,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Unknown said...

snapdeal
my 1st order to snapdeal delay of exp.time and also no any reply from customer care

and expressbizz courier servbice very bad experiance from

Aleena and Shanaya's Activity said...

I have purchase a laptop from snapdeal which is oreder id is (13224102245). Order place on 11-5-2016, still I have not received order or not received refund.

I already done payment from credit card my bill already generated with 1st emi which will be paid on 1st of June.

I have raised a concern regarding this from last 15 days the team is not responding on this.

They have taken my money an today 28th still i dont have product and money..

Anonymous said...

not happy with it my opinion is don't go with it..waste service and no response to customers...

Unknown said...

Dear sir
this is prakash from hyderabad am not at all happy with your services. i purchased infocus M370i (8gb) from you(snapdeal) the excutes from your side they nt on time to pick up it.. we wont wait for them hours n hours as we r employees for that we given our friend..address bt no response from your side...
am very unhappy on this ... expecting issue will resolve within a day.....
above mail i sent last day no response if you wont respond for customers....would like to pick up the product or not don't waste our time..
useless service......????????

Unknown said...

WORST SNAPDEAL SERVICE
My name is Prashanth Gowda P L and I ordered
Samsung Galaxy J3 (8GB) with S Bike mode NFC Sticker
bearing Order ID: 13326385252 Its delivery date was 20-05-2016.I called you people and You people took one day and you told you are going to deliver it on 21-05-2016.Again you told that you are going to deliver between 24-05-2016 to 26-05-2016.Again one more time you took excuse and assured me that you are going to deliver it on 27-05-2016.Still I am waiting for my product.I got fed up with your non sense answers.Seriously if would you have minimum common sense you would have not done this for the customers.I will shout 1000 times this is the worst service from snapdeal and i suggest people not to buy any product.You people have lost human values.Dont give false promises to people.Try to learn from flipkart and amazon.

Anonymous said...

Dear midastouchcreation,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Anonymous said...

Dear naeem khan,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Anonymous said...

Dear Customer,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Neha said...

Hi Snap-deal Team,

My name is Neha, my complaint is regarding your pathetic delivery services..it takes about 15 days for delivery, i had ordered one laptop bag and it reached me exactly after 15 days of my order, you need to have a better control on your courier services. its a suggestion to make your services at least satisfactory if you can not make it happy or delight..

Anonymous said...

Dear Neha,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Anonymous said...

Dear Ruhi Rajput,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Anonymous said...

Dear Koreddy Sameer,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Unknown said...

PLEASE TAKE YOUR PEN DRIVE BACK BECAUSE YOU SEND ME THE WRONG PEN DRIVE
ORDER ID: 13553536594
ITEM 1
SONY MICRO VAULT CLASSIC 32 GB PEN DRIVE
PLACED ON THU,02 JUN 2016
DELIVERED ON: MON,06 JUN 2016

Anonymous said...

Dear Neha,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

sudhish said...

I placed an order for five pears soap of 125 gms each with Order ID: 13549687798.But against five pieces offered by you, only two pieces received.The package had no damage.I hope that it was not a wilful cheating.Please take the matter with the seller and arrange to send the three pieces immediately.
I tried to make the complaint through your help desk.But there was no option regarding shortage of item.


SUDHISHKUMAR M S

Unknown said...

dear sir,

        i am writing this letter regarding the pick up that is done by mistake from your courier person,

                        i am giving the details and mistake done by you 

i have ordered one product name play YOU SMART TO WHEEL SELF BALANCING SCOOTER WITH FREE BAG ON 09.04.2016 AND SUBORDER ID - 15986616226 BUT THIS PRODUCT WAS NOT DELIVERED. BUT BY MISTAKE YOUR COURIER PERSON HAS PICKED FROM ME THE SAME PRODUCT WHICH WAS DELIVERED ON 25.3.2016 ORDER ID-12499783475  NOW I HEREBY REQUEST YOU TO RETURN THE PRODUCT OR GIVE MY MONEY BACK,AND I AM REQUESTING TO SOLVE THIS ISSUE AS SOON AS POSSIBLE FOR ALREADY MY CASE HAS BEEN DELAYED 

           FOR FURTHER DETAILS I AM SHARING THE IMAGE OF PICK UP RECEIPT AND THE REFUND TICKET ID-21756026


             FILES ARE ATTACHED 


WARM REGARDS

H

VICKY MATANI

9822110745

Anonymous said...

Dear Vicky Matani ,


Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.



Regards,

Team Snapdeal

Unknown said...

My name is P.Karunakaran from Rasipuram, We ordered and received an SKS Aqua Water Purifier from Delhi. The water purifier is not in working condition. Its pump is very slow and adopter is not worked and all the screws are very loosly. Not for fit it. I told the fact to Snapdeal. Asper instructions by the snapdeal, we send the damage machinery return back to the seller(Tvl.S.K.S.Aqua Appliances, 313, Gali No.4, Bagh Kar Khan, Kishan Ganj, Delhi-110 007)by the Professional Courier, Rasipuram Branch

So,please received the package and send a fresh water purifier shortly,

Thanking you,
P.Karunakaran,
Mobile 9843048430

Samir said...

Snapdeal is froud shipping site delivered to defective product in ustomer hand please dont buy. Above 1500 more inr thaggu hai snapdeal mera 10000 kamachi treadmill mangaye defective de diya month ho gya phone krke presan hun pickup nahi kiya aur mere order ko reschedule kerta rehta h ustime se aur customer advisor kehta kal pick ho jayega koi pick nahi kerta h please i suggest dont buy anything Flipkart and Amazon better shipping site but flipkart is 2. Good.Afzal reg mob- 9304371455

Anonymous said...

I had booked one item with Order ID 13568067582.
Take it as legal notice that any further delay shall make you liable before consumer forum for deficiency in service and unfair trade.You people take customers for a ride and don't deliver good service.there are many better service providers who have timely delivery and efficient mechanism.You are so casual that even today you sent the same message that product shall be delivered between 10-12 June when it is 14th today.I want the product today.you have caused mental agony and lot of inconvenience.
The item I have booked is required only these days.after that it has no utility.You just promote your business by cheating people and be fooling them.
I had booked one more item but that was delivered timely.but the item I had booked was altogether different from the one sent to me.instead of useable item which I had booked I received a toy.
If you cannot run the business fairly don't resort to unfair trade practice.Don't forget you are accountable to customers who can sue you in various forums.

Manjula said...

Height of deceiving d customers. They don't share d email id .& d staff responding are liars.They send d message of returning d product.But after 8 days no response. They have put d ph.on hold.I think d govt.must take some action against such White collared cheaters.I pray that someone must teach them a lesson .Being a teacher my money is hard earn. Shame to such business cheaters.

shibin said...

i orderd 2 items via snapdeal.... one Nehaenterprises Pink Teddy and one Kimio EIWOMENWatch7992161730-NAVY Women's Watch on 5th june 2016 and i got these two items on 9th june and 10th junerespectivelly............

but i ordered for a black watch and pink teddy... but i got sky blue watch and cyan teddy... i needed that black watch thats why i orderd in snapdeal... because your site shown as it is available.....


it was my first order and i was fed up with this... i wont never use your site again.... i ordered that for ma friend as a birthday gift..... but she didnt get what i ordered....

dont u have any responsibility ?? worst site... my rating for your site is 0...

Anonymous said...

Dear shibin,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Anonymous said...

Dear Afzal 09304371455,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Anonymous said...

Dear KARUNAKARAN. P,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Unknown said...

dear sir,

        i am writing this letter regarding the pick up that is done by mistake from your courier person,

                        i am giving the details and mistake done by you 

i have ordered one product name play YOU SMART TO WHEEL SELF BALANCING SCOOTER WITH FREE BAG ON 09.04.2016 AND SUBORDER ID - 15986616226 BUT THIS PRODUCT WAS NOT DELIVERED. BUT BY MISTAKE YOUR COURIER PERSON HAS PICKED FROM ME THE SAME PRODUCT WHICH WAS DELIVERED ON 25.3.2016 ORDER ID-12499783475  NOW I HEREBY REQUEST YOU TO RETURN THE PRODUCT OR GIVE MY MONEY BACK,AND I AM REQUESTING TO SOLVE THIS ISSUE AS SOON AS POSSIBLE FOR ALREADY MY CASE HAS BEEN DELAYED 

           FOR FURTHER DETAILS I AM SHARING THE IMAGE OF PICK UP RECEIPT AND THE REFUND TICKET ID-21756026


             FILES ARE ATTACHED 


WARM REGARDS

H

VICKY MATANI

9822110745

Anonymous said...

Dear Vicky Matani,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Anonymous said...

Dear Manjula,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Anonymous said...

Dear shibin,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Unknown said...

hey am FAYAZ SHAIKH,. i had ordered a HTC desire 616 AE RUBBERIZED COVER from snapdeal but different MODEL COVER was delivered, plz I want to give me a HTC desire 616 cover

Anonymous said...

Dear Fayaz Sk,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

kaleel said...

sir,

i have requested my order. but i didnt get your mail regarding return address.

reference nuber is 25502677

please reply asap

Unknown said...

I m a frequent buyer from ur site.This is second time (including ealrlier order) i have recieved message that " we could not deliver ur order as "YOU" requested to reschedule" This is such a negative message.I never asked to reschedule it. Please avoid in future.
Also, i want to keep my view that now after selecting the item i have see charges for delivery which was not there earlier.Can u please review the option and make the products free delivery as of earlier.

Thanks
satya prakash

Anonymous said...

Dear kaleel,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Anonymous said...

Dear Satya Prakash,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at writetous@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal

Rohijit said...

Hello Mr. Kunal Bahl & Rohit Bansal,

Sub- Escalation related to Snapdeal Order ID: 13636738492 (Reverse Pick Up of Incomplete Product and replacement/refund)

I have heard stories of your achievement in Snapdeal within short time in various media, that was really one of the inspiring things for me.

But, when it finally came to customer service level, everything was going fine until I placed the Order ID: 13636738492 (Adiko Cahuna High Back Executive Chair in Brown Leatherette). The product was delivered as INCOMPLETE, the hydrolic lift mechanism (i.e. gas cylinder) was missing in the parcel.

Details:

- 7 June, 2016: Order Placed
- 12 June, 2016: Product Delivered
- 12 June, 2016: Reverse Pick Up request placed immediately after finding the product as incomplete.
- 16 June, 2016: Delivery guy refused to pickup as he did not come with proper transportation.

After that I am continuosly following up with Snapdeal Customer Care in vain, and every time false promises are made for reverse pick up within 48 hours.

Its already 22 (twenty two) days over from the day I made the request for reverse pickup. Now I have lost my expectation on Snapdeal.

Mentioning few names from Customer Server Department, I can remember, who failed to keep their promises -

- Mr. Arjun Sharma (Floor Superviser)
- Miss Suhana Jay Ram (Customer Care representative)

Today (3 July, 2016), when I asked a suggestion from Mr. Aman Deep Singh (Customer Care representative), if he is in my place as a customer, how he would react in this delay issue. He suggested me a very good thing that he will call Customer care again and again, and if it does not work, he will threaten and try ALL OTHER means including registering complaint. Luckily I have recorded the conversation for future reference.

I really thank him to open my eyes.

Hence, please consider this email as a WARNING and I want this issue to be resolved within 2 (two) days i.e. by 5 July. Otherwise, I am going to register a Complaint in Consumer Court as well as will log Police Complaint. Apart from these, I will share all these details in various electronic media to let customers aware of such irresponsibilities of Snapdeal service, before they make any order.

Thanks
Rohijit Sinha
Bangalore
3 July 2016

Anonymous said...

Dear Rohijit,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Anonymous said...

Dear Satya Prakash,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Unknown said...

I ordered two Terabyte POrtable External 2.5 Inch Usb To Sata Hdd Hard Disk casing and received it on 8/7/2016. To my surprise it didnt work at all on both laptop and desktop. Could you please crosscheck it manually before dispatching it. I tried it with 1Tb and 500 Gb hard disk.
My replacement request id is : (Ticket Id: 26122478) and (Ticket Id: 26122426)
I hope snap deal will rectify this issue asap.
Thanks

Anonymous said...

Dear Alex Jordan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Unknown said...

Hi,

I am Gouri Sahu had ordered a mobile(model no: Micromax canvas pulse 4G E451) and i received just now. But there is no headphone available as which was available while purchasing.

Also tried to contact customer care executive to speak about several times +91 9212692126 & 011 45371100(not valid) as well as mail your email id: help@snapdeal.com but failed to reach you. Request you to replace the same else refund.

Anonymous said...

Dear Gouri Sahu,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Unknown said...

My mobile xolo 1x is not switching on.I have registered complains 5 times more. and evan, service center says, that, we not provide job sheet of snapdeal order. I want refund of my product.
Name- Varun Anand
Order no- 14024004472

Anonymous said...

Dear Jackal Leon,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

jas desai said...

Hi snapdeal


Mere ko 3 products different received hue the
To mene return kiya lekin abhi tak mere ko refund nai hua hai wo mene 20 July ko return kar diye the to esi service aap apne customer ko provide kar rahe hai mene bahot bar shopping kiya snapdeal pe lekin paheli bar aisa hua mere ko refund fast as possible karo

Refund request id:26594443
26594298
26594361




Snapdeal pe shopping karna band kijiye ye log cheating kar te he apne customers ke sath our hamko be vakuf banate he



Mene ye teen chize return kar diye to bhi mujhe refund nai mila our mene call kiya to bolte hai refund nai milega to mere sath bahut bada froud kiya hai

sPs said...

Hi,

Regarding Refund of my order: 11149187249 Micrmax Canvas Tab P690 Rs 7999. On details its showing refund initiated on 04 feb 2016 but amount not yet credited. Complaint raised yesterday(15-07-2016)--reference number 26894370. No one contacted yet.

Unknown said...

Dear sir,

ref; Suborder Id: 17903349884,
Order ID: 14334393836 (5 Items), Placed On 23 Jul, 2016

1. THE ABOVE SAID ORDERS ARE CANCELLED. MAY I KNOW THE REASON?
2. The following camera shows the price as Rs.1313 , but while making the payment the price shows as Rs.2250
'CP Plus 920TVL CP-QAC-TC92L2A Bullet IR Camera'


In this regard i called near about 10 times form today morning around 6.30 am ,

But no body is not properly answered and your all executives are tried to avoid my call purposely. (Your check with your call recorder)


SO ARRANGE TO CALL BACK IMMEDIATLEY OTHER WISE I WILL TAKE SERIOUS ACTIONL.

REGS

ARUNACHALAM

Anonymous said...

Dear Arunachalam P,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Unknown said...

A big cheat in the recent e commerce field.Delivering duplicate products in the name of top brands.And they don't have a user friendly site.You cannot rate their products and leave a comment,they don't have a customer care also.Snapdeal should be banned from e commerce market

Unknown said...

I purchased two p55 nova 16 GB I want to change my delivery add for one of them can I change kindly guide me
Rajesh my order id 18058713965

Anonymous said...

Dear Customer,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

Unknown said...

Hello,
Myself naseem khan i had placed a order aurion combo order no. =14423387882 i have recieved your parcel today but as per your commitment some items are missing in this the first one is plane rod, incline rod and 20kg two plates of weight kindly refund my amount or complete your items as per you have shown on your site otherwise i will do action against you....
Naseem khan
170 street no. 5 khureji khas delhi-51

Unknown said...

Hello,
Myself naseem khan i had placed a order aurion combo order no. =14423387882 i have recieved your parcel today but as per your commitment some items are missing in this the first one is plane rod, incline rod and 20kg two plates of weight kindly refund my amount or complete your items as per you have shown on your site otherwise i will do action against you....
Naseem khan
170 street no. 5 khureji khas delhi-51

Anonymous said...

Dear naseem khan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Unknown said...

I am totaly fed off with snapdeal.i bought a lotto floaters bt both r for left leg,and not a single executive fixxed it,i called almost 5 times,refund also not done .

Unknown said...

Sir,
ORDER NO.1454686782- URGENT
I am in receipt of the item of my order 14546816782. Thanks for the prompt supply. BUT to my surprise the mi max mobile not working. I contacted the customer service center of the manufacturer on No.18001036286. I am shocked to be informed that the problem persists with present batch and it may take some time to rectify it. I am sorry to receive such defective piece , How is that the manufacturer with its quality control team allowed to be delivered ,when the problem is with the set? Now how will you help me.
call back to my no 9343772801 immediately
treat this as urgent
regards
ashok kumar dambal
9343772801

Unknown said...

Order Confirmed: Your order with Snapdeal for LG 22M35D 54.61 cm (21.5) LED Monitor - order no. 12360036594 has been successfully placed. It will be delivered to you between 19 Mar, 2016 - 22 Mar, 2016. Track your order at http://snpdl.in/iluttsag sanpdeal next to frauddeal really custmer support team is very bad

Unknown said...

I have received order that was not matched to site i have been placed return but no one customers care helped me . this is fraud deal not snapdeal order Confirmed: Your order with Snapdeal for LG 22M35D 54.61 cm (21.5) LED Monitor - order no. 12360036594 has been successfully placed. It will be delivered to you between 19 Mar, 2016 - 22 Mar, 2016. Track your order at http://snpdl.in/iluttsag

Unknown said...

i have ordered product samsung galaxy j2 pro on 16/08/2016.
my order no is 14706027928
your promice delivery date is 19/08/2016.

But still not yet delivered. i received msg from snapdeal but there is no courier local contact no.

i search xpressbees courier on google. but that courier no any responce.
very bad review on google that courier company for delivery.

i trying to snapdeal call center for help but they also unknow for there courier

pls let me knw when i will get my product?

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