snapdeal.com customer care contact number and email id

24x7 customer care : +91 92126 92126 / 
011 45371100| Email : help@snapdeal.com

463 comments:

1 – 200 of 463   Newer›   Newest»
devashish said...

Respected snapdeal person,

i am debashish jena, am received my order from BlueDraf corer dated 08-06-2013 (evening).
My order item code :-IFAOR0003 , PRODUCT NAME:- OPF-3207+F , QUY.:- 1, VALUE:- 1997, BARCODE :- F000072515.

But , i am received from your packet old or defective product, every where junck, after fan instal fan is not run, an product color is different . but color is not matter. but i am not happy your services , i am give you more value and purchase your site , but fan is not run in fast day. you not check and provided me. and your provided no. 011-4537-1100 and 09212692126 every time switched off and not connect. am provide all value .

I need my product perfect condition.Kindly justify my msg. Otherwise, i am goto con-summer Cort, and media channel also .

Customer Care Support Number said...

Nice Blog, thanks for Sharing the information

Vishal Sharma said...

Hi team,
M vishal, hv order 2 item from snapdeal on 6th june...
Out of which 1 item is delivered on time..thanks 4 dat
The odr item whose tracking no is LML 700023675 is not yet delivered it almost 2 weeks now n hv not recived it yet
So try collin over d phone, so that reprsentative says it will delvrd next day.., bt hard luck not delivered..
So I agin colld dat representative, den it says ur status not showing anything... we will revert you...
Bt no revert from ur syd...
Please let me know what should be done now...
Try to fix it by tom or ASAP
or else cancel my order I cant wait for long now....
Please revert me

Anonymous said...

i have ordered product on 19th of june.But still not yet delivered.Its still have nt got any response when i called toll free number.pls let me knw when i will get my product

Unknown said...

hello sir
my name is ashwani pandey
email.id ashwani.mauganj@gmail.com

i have ordered product on 24th of june.But still not yet delivered.Its still have nt got any response when i called toll free number.pls let me knw when i will get my product
my prodect id no.1071678486

Unknown said...

sir i ordered a camera worth rs 10650 when they called i did not press any key will the item will be delivered to me or not
phone 9443603926
e mail srini7165@gmail.com

Unknown said...

Bakwas Service.Its been about 3 weeks i haven't received the courier yet...

Anonymous said...

HEllO EVERY ONE . I ORDERED FROM THE LAST 2 WEEK STILL ITS NOT DELIVERED : WORST SERVICE WORST CUSTOMER CARE , I WILL NOT RECOMMEND SNAP DEAL TO ANY ONE ANYMORE.
PLEASE DONT ORDER FROM THIS SITE . IT WASTE OF UR TIME : NO SENSE AND IT HAS NO MEANING FOR ONLINE SHOPPING

Anonymous said...

Snapdeal poor customer service...

Please read the below mail.

--------------------------------------------------------------------------------
Dear Snapdeal,



Please note again:
On your first communication mail today(24th Sep 2013) regarding cancellation of order(Order # 1253181419 dated: 12 Sep 2013) you had mentioned the following reason(mail attached):
“We regret to inform you that we are unable to deliver your order within the time we had committed to you, We don't want to keep you waiting; so we are going ahead with the cancellation of your order .”

And on your below mail now, the reason for cancellation is due to short of stock: “We are running short of stock, so we would be unable to process your order”

This is again two different reason for cancellation of 1 order(Order # 1253181419).

I have been waiting for this item from 17th Sep 2013 and had planned my activities accordingly. Details on my previous mail
---------------------------------------------------
Dear Snapdeal, Please note: 1. I had placed this order on 12th Sep 2013(Order # 1253181419) and you have confirmed my order and had even confirmed the shipment date (On or Before Sep 17, 2013) And I have been waiting since then. 2. Till today(24th Sep 2013), I was expecting this item to be delivered. 3.And since I had send a mail asking for status of shipment yesterday(23rd Sep 2013), you had send a reply mail saying that the item is cancelled due to following reason ???unable to deliver your order within the time we had committed to you??? 4.I had canceled my vacation and was waiting to collect this item since 17th Sep 2013. 5.Also I had sold my cars music system, since you had confirmed the order on 12th Sep 2013. Please let me know what type of customer service is this? I am going to consumer court for the compensation for this order as my car old stereo system is already sold on confirmation of your delivery(12th Sep 2013) and my holiday is ruined due to your false commitment of delivery dates and later cancellation of order without even proper communication with customer.
---------------------------------------------------

I need a solution for the above concern ASAP, as I had waited for long time(Cancelling my vacation and travel) expecting the delivery of item and also sold my car stereo with your confirmation on delivery of this item.
Awaiting your immediate response to proceed my concerns further to consumer court.

----------------------------------------------------------------

Unknown said...

FLIPKART IS THE BEST...
F*** O** SNAPDEAL.....:(

Unknown said...

are bhsdi ke number to khula rakh

Unknown said...

bhosdi wale main 4 dino se paresan hu re mather chod

Anonymous said...

thats true!!!

Anonymous said...

we haven't received the manual of Aquafit AQ15 Home gym which we purchased from you , order no : 1365813515. I tried to call your number 91 92126 92126 ,so called 24/7 at 11:45 AM , No one is picking. Why did n't provided manual and there are some itmes missing as well. please take as complaint . call me my 91-8793270165

Unknown said...

i how many days i will get my order
i place my order on 11-11-2013
my order no. 1414467047

Anonymous said...

I ordered a stove Bajaj Majesty CX21 D 4B SS Cooktop on snapdeal.com. They delivered wrong cheaper Bajaj CX 10 model stove model . When I wrote to them, they said they’ll have a return pickup arranged, it’s been 45 days and repeated reminders. They have not picked up the wrong product yet. Somebody called from snapdeal and said u send it to us with your courier expense! That is preposterous! I have to spend 2500/- rupees on shipping them a product worth 4600/- and that too not sure they will refund the amount or not. Cheats! Beware of snapdeal.

Sumit Kumar said...

I made an order from Sanpdeal but after Estimated Dispatch Date after three days also I didn't received yet.

Now I am realizing that I made a mistake.

My suggestion is to avoid on line shopping from Snapdeal.

mirza faraz said...

i hv been delivered a wrong tunic top..m waitng for d replacement..look into the mattr soon n reply

Unknown said...

snapdeal poor customer service
i purchase a spice mi 496 coolpad 2 from you i received a product from you on 25 th november but it does not work
due to problem in that the sim does not work properly and i complaint about the problem to your snapdeal worker he told me to contact spice service centre but when i go to spice centre and tell him about our problem they said me that to update your phone software and i agree for phone update my phone softwarei will ask him how much time did you get they said only 15 to 20 minutes but it will take 3 n half hour but still my phone does not compleatly update they also said me that your phone might be damaged because i update a phone first time but after 3 n half hour he said me to submit your phone for 3 days

snapdeal you give a very bad impact to me so i cant' trust on you and when i ask for complaint no from your snapdeal worker the said me there is not any complaint no my snapdeal order id is 1960708075 please imidieatly response to me

Anonymous said...

yes boss snapdeal is the fucking service no one have the commonsence bledy site in the internet

Anonymous said...

why do these people are mentioning as 24*7 even it does works for a second the fucking snapdeal

Anonymous said...

Great post with very useful information to all thanks for sharing with all of us. I like it very much. Today online shopping is a great way to save our time and money also.
There are many sites which give you this facility here i want to share one of them.
Snapdeal coupon codes

Anonymous said...

One of the worst online shopping site, had a horrible experience with snapdeal yesterday. Guys my advice is stay away from the a**sh*les. They are not fit for anything

Unknown said...

myself naveen frm Hyderabad. i had ordered the ZION STYLISH WATCH BACKPACK & SUNGLASSES COMBO.my product order no 1581249443. i got on 09/01/2014. but i got the wrong product. which i didn't ordered. so please send the product which i have ordered.and contact me on the number in the consigned order. and send the product which i ordered.and exchange the wrong product which your company has sended .

Anonymous said...

DONT EVER USE SNAPDEAL ...my order# 1480834147...ITS NOT SNAP DEAL ITS "NAP DEAL...This guys are always sleeping nobody know how to do ther job he the management

Unknown said...

i HAVE ORDERED ON 15TH JAN BUT SO FAR NO REPLY FROM THEM AND HARD TO REACH CUSTOMER NUMBER

Unknown said...

Hi to every one is any body help me to resolve my problem i m too stuck in this slow and waste online shopping site, because i have ordered a spice mobile on 18/01/2014 i got it on 22/14 but it is having a scar or some mark i don't know what it is and mobile box is too oldie type, hologram is too temperted seal was opened batary cover is too opened . i get upset and make a complaint reg. this they have sent me a mail telling that they have sent the issue to the concerned department but till date i did not get any positive reply and i call to customer care by luck their number connected and i ask them to refund me my amount as soon as possible in my a/c. but till date no reply and customer care too not responding. what should i do pls help me to get my money back.

Anonymous said...

I ordered a curler and Shades from Snapdeal both of which are of very poor quality.Plus the customer care number is never working.I am fed up of this stupid site..Please no one ever order from this stupid bakwas site..its a sincere advice.

Anonymous said...

Fucking ass hole courier company has been apointed for delivering the product for snapdeal, My suggestion is a complete no no to snapdeal as long as Ecom Express Courier is delivering. Big dissapointment! If snapdeal has to grow in this industry than will have to learn from Flipkart and Homeshop 18. They value their customer as well as their time, Its good that i have orderd my product in 2 different sites, whichever comes first will be winner and I now know that snapdeal will be the looser.

Feeling pitty for snapdeal!!!!!!!!!!

Praveen G.

Anonymous said...

hii evry1 ... i orderd fidato aviators n men's wallet combo buh i receivd a wrng product ...i logd d complaint abt it ... it has been 2 weeks now n i hvnt received my corrct order ... sory buh it seems dat ur customer service is very iresponsile n late in action ...
i jst advice plz do think b4 u shop frm snapdeal

Harsh said...

I hope you proceeded with legal action.
I bought speakers from them. The speakers arrived broken, When I informed them, they picked it up and said that they would replace it. 1 month later, they tell me that they cancel my order. I have paid for the product already. They have not mentioned a word about refunding my money.They are such cheats.

Ntertain said...
This comment has been removed by the author.
Anonymous said...

FLIPCART ROCKS HATER SHOCKS

Anonymous said...

Dear All,

Please be aware of Snapdeal orders.They have no control over their vendors.They mark it delivered in system and close the request but no trace of product.I am following it up with them everyday for last 20 days.They give you bunch of lies,nothing more.Stay away from snapdeal.Dont get lured by their cheap deals.Their service is even cheaper.

Supriya said...

why they don't have customer service center... ohuu common in this whole competitive world snapdeal is sleeping or what ??
Flipkart is best

Unknown said...

pooooor service por customer care frauddddddd@@@@
CALL ME

I M TRY TO CALL U BUT I M UNABLE 2 CONECT U...

I WANT 2 BUY
SANDISC PEN DRIVE 16GB 3PIECES RS 435

OR

TP-Link 300 Mbps Wireless N Router (TL-WR841N) 1PIECE

OR

MAY BE
TP-Link 150 Mbps Wireless N Router (TL-WR7401N) 1 PIECE

CALL ME OTHERWISE CANCEL MY ORDER
I HAVE SEND TO ORDER FOR FLIPKART
I M WAITING 4 U rplyyyyyy

Anonymous said...

Hi snap deal team
Your delivery boy in Amritsar city are very loose talker guys
Your forthcoming future is going to dig...............

Unknown said...

i am Deepjyoti choudhury, am received my order from gati coureir dated 21-02-2014 (evening).
PRODUCT NAME:- HCL ME TABLET , QUY.:- 1, Order NO-1716825317

But , i am received from your packet defective product, every time when i start the tab is automatically shut down. i had already registered complain from my site and i also send it to snepdeal by courier no reply from your site. i am not happy your services , i am give you more value and purchase your site,.

Unknown said...

i have ordered a frolic red sholder bag which is not same as that was shown on ur website and what ever the product is delivered is als not of a good quality.jabong and flipkart are muc better.

Anonymous said...

customer care no. is the worst and does not even connect for once....please provide any valid no. and be clear about the ads 24 * 7 365 days ...totally annoying....:P

Unknown said...

SNAP DEAL YOU KNOW MY EXPERIENCE WITH YOU VERY VERY POOR YOU HAVE PROVIDE ME AGAIN FAULTY PRODUCT YOUR SERVICE AND YOUR PRODUCTS BOTH IS ZERO I NEVER PURCHASE WITH YOU ANY PRODUCT AND ADVICE ALSO MY FRIEND AND COLLAGES

Anonymous said...

SNAP DEAL PRODUCTS IS VERY POOR I HAVE PURCHAGED ONE TEA KATTEL IT IS VERY VERY BAD

Anonymous said...

Snapdeal has the worst customer care service. I ordered a product on 6th March. I got a wrong product, that was collected only on 15th. No replacement has come, today is 1st April. I keep getting calls and mails asking whether I have received the product and also for feedback. I need not mention that the money has been collected and no one is bothered about talking about that. This is absolute cheating. No progress even though we have spoken to CSA several times.

Anonymous said...

very wors servide .. i lost my 3000 worth bag and they are not even responding and dont know which number to call ,, m**** fu** . please never go for snap deal idiots

Anonymous said...

I am a regular buyer on shopping cart. Mostly use Amazon, Ebay, Flipcart..etc. Recently I purchased one product from Snap deal and then found unsatisfied from that product. They had mention it in the billing page if you are not satisfied with the product then 7 days money back policy is there.But when I called the customer care people and they said we have many more terms and condition. And we cant able to return your money. They I got to know how badly i cheated by this Indian Cheater company.

So advice to internet buyer before buying and before seeing those offers on Snap deal page please visit their terms and condition or just avoid to use snap deal and go for some international brand like Amazon, Ebay ...etc.

Just want to inform you guys to avoid any such kind of situation.

My order product was- Game CD
Cost- 650/-
Name- Gyanadeep Sahoo
Mobile No- 7507949087

If you guys need any more information about this cheater company then message me.

I am going to post this message to every where . And let these cheaters to pay for their cheating.

Regards,
Gyanadeep

Unknown said...

I have received a product Fashion Cult Blue Denim Lycra (size 32).After receiving I think I have to change the product for size problem.I sent a mail to snapdeal company to change my product.They assured me they will pick up my product within 48 hours.They already pick my product my they do not give my money back.And the customer care service is very poor.I'm fully unsatiesfied.I here by state that I''ll be bound to complain to consumer forum about this kind of act of company.

Unknown said...

really cheater company.I also lost my 699/-

Anonymous said...

Well to All you guys I can only say one thing is ...thanks a lot for your reviews. Helped me decide against buying any product through snapdeal.

Unknown said...

LMFAO, Snapdeal sucks and the number provided on their page is a hoax and never works. Been trying since 2 days and couldn't get to connect it. As for my complaint I have recieved a completely different product from what i ordered.

Anonymous said...

Snap deal is providing worst service in online shoping.I have ordered a pendrive still not received.

Anonymous said...

Snapdeal is a very bad online service provider in the market.Never order any thing from their site coz u will have to suffer a lot after once you buy any product.I have bad experience.But homeshop18 is excellent in all respect.

Anonymous said...

Today above product i received, i m realy up-set u r sarvice. U r send me (Poaster Stylish Black Casual Jeans (Size: 34) 2640654048) But this product is defective is very bad. ok

And another above Product ,
Phoenix Exclusive Yellow Striped Shirt (Size: L - 42) is completly colour change I order Yellow colour shirt but u send black doted ugly shirt. is the hight of the foolishness u r genuan consumer. I m face the problem again & again. So i m fed-up u r service . I send u Image what I received

request u refund ASAP.

Regards
Nishant

obed said...

Snapdeal Affiliate Program is fake

sayooj said...

Myself Prabhakaran V V had ordered a FASTRACK EXPLORER 9463AL07 Men's Watch from Snapdeal , Order Number -1965532392 . And i do received a message on my cell phone ,that it was Handed over to Bluedart courier (Tracking number - 69088118120) . But today i received another message stating , "Our courier partner Bluedart has initiated the return of Fastrack EXPLORER 9463AL0... of snapdeal order no. 1965532392 due to issues at their end. We will initiate refund process once product is received by us.Inconvenience cased is deeply regretted".


I had contacted BlueDart Authorities on this regard, And what they explained to me , was that , For any shipment to Kerala Snapdeal should hand over a Form , and since they failed to submit the form , the initiation of delivery was halted and the package was submitted to the seller itself few days back... I didn't get this sort of message from you when the seller got the shipment back.. This is not the kind of service , A company with such a great honor and excellence should ever do to its customers. A have had a great inconvenience on this matter ,because i want this package to be delivered by any other means . I don't require a refund, I just want this shipment to be delivered by any other courier service or something.


Now its up to u people to decide , whether you will work for the customers or will just work according to the benifit of your company...




REGARDS....

Aarif said...

My Name Is Aarif I Bought An Bajaj Air Cooler And It is Not working And the product Which I Am not satisfied with the product and i gave the reverse pick up and where the cooler is and i not get any information I need my product perfect condition.Kindly justify my msg. Otherwise, i am goto con-summer Cort, and media channel also .

Unknown said...

my name is kanika.. I ordered an dell laptop backpack and requested for return. Snapdeal has not refunded my payment and it's annoying :( Order ID : 1741862812..Snapdeal please help

Unknown said...

This is a company where u buy any thing but don't expect to receive it in time means attached with GATI COURIER service who have no idea how to deliver the parcel.ULLA bana bey.So dont be fool .Customer Care is a call centre like DALAL.

Gyanadeep said...

I got my money back. But it was in the form of snap deal cash.

:) all the best

Regards,
Gyanadeep

Chandan Sarkar said...

Hi, just stating another irresponsible act of snapdeal.

On 7th May 2014 I bought a Dell 19" (via order number - 2065559440) which was supposed to be shipped out from snapdeal's hand on 8th May 2014. But after number of hard communications on 9th the said order was shipped out from snapdeal's hand, and in snapdeal's website the estimated delivery date was showing as 14th may 2014. When I contacted with the Logistics company (Gati) they said they will be delivering on 17th May 2014.

Now snapdeal is simply in no answer mode.

Earlier also I bought from snapdeal for more than 20 instances and in every time it was a smooth experience. It's really very surprising what went wrong with snapdeal that they suddenly came into the mode of customer harassment instead of building happy customer base.

For any details of the proofs of my harassment from snapdeal, anybody can contact me at cs7in@yahoo.com. Chandan Sarkar

Unknown said...

hi,
I am gaurav and I have order product id is 2086824064 on 11 may but I have not received yet even snapdeal promised to provide within 3 working days.give me any response for dis.....

manisha patel said...

Dear Snapdeal

i am manisha patel. i have order product id is 2092082628. on 14 may but still i have not receive the order .pls replay back any status to my cell number .

Anil J. Chanchani said...

Regret to write that inspite of sevral mails hard copy of Invoice against Order no.1947908414 for supply of 1.1 ton Hitachi AC not received
Veena Chanchani, A 11 Saraswati Kunj Society,25 I.P.Extension,Patparganj,New Delhi 110092. Mob no.9811755213

Unknown said...

Dear SnapDeal Team,


I am very unhappy about service as provide by you. I am mail on monday about pricing & dispatch of my product but there is no response from your side, no any call or no any mail regarding product dispatch & pricing. Every time when i call to customer care there is only response that it will be in process, but not get any satisfactory answer.

Unknown said...

hellow snapdeal,
i am m.neelima,
i returnd my product 2 days back, when u will repay my money in to my account. my account num is (982460039)

Unknown said...

My order no is 2624035319.I have ordered for iphone 4s on 14th August.but it was a faulty product so they arranged for a reverse pickup and I wanted a refund for it.now since 3 days I am calling them and they say itz under quality check and we will update you in 24 hrs.they dont care about customers once the product is sold.worst online shopping experience till date.flipkart and amazon and even ebay is better than snapdeal.they refund the amount once they receive the product.now I am with out Mobile since a week.and they dont even care to give me my refund.

Unknown said...

snap deal my order id is 2767275649 plz contact me as soon as possible othervisei have consumer forum office in my city and my uncle is advocate
i want to return your product and want my money back

nilam Kamat said...

it was my first experience on online shopping & its very poor due to snapdeal. Customer service is very poor & product quality is also cheep

Unknown said...

Dear concern
Already i have given a complaint about my XOLO Q 3000 mobile order no 2774983228 which i have received on 14th september.Right from the day i received that mobile display of that mobile is blinking and it hanged out.As soon as possible i contacted snap deal customer care they adviced me to contact xolo service centre.As per their advice i consulted xolo service centre and gave my mobile on 22nd september.After one week i received my mobile but the problem of that mobile is not solved i.e.,display is blinking and mobile is hanged out.Again on 29th september i returned it to xolo service centre they requested DOA but they did get any answer from xolo customer care.I approached my location xolo sales and distribution manager-Nagaraju phno:09700373637 and AP xolo service head-Jeevithan phno:07411200143 and daily i am in contact with these people.They are helpless as i purshased it on online.Now i don‘t want that defective mobile.Xolo and snapdeal persons cheated me.If you are also helpless i will be consulting consumer court.As i purchased mobile from you i was very upset and disturbed,i lost my money and wasted my time.I don‘t want this mobile so i request you to permit me to return this defective mobile.

Anonymous said...

do have any express delivery system ?

Unknown said...

Spending time on snap deal items is time waste.
they are sending damaged parts with good packing skills.

Aziz Electricals said...

Mohammd Aziz 06 october 06,2014 at 2:45 PM
Dear snapdeal
purches items is a Not work Reply me ans

Manik Kr. Mondal said...

The shipping system of snapdeal done by blue dart is very bad and
they are unable to deliver the materials in due time in this area(733101).
So we are losing our interest to purchase online gradually. It should be improved.

abhishek said...

snapdeal is big cheater now a days, please , please dont buy anything frm snapdeal.

Anonymous said...

Gali Gali mein shore hai Snap deal chor hai ! BIG BOSS ka salu bhi sala chutia hai jo aise ghatiya website ki publicity karne mein laga hai. I ordered Philips sound bar, recieved it 5 days but it wasn't working, I raised a request for replacement, received replacement in 7 days but again it was not working. I thought I am doing some mis-connection of wires so I called Philips customer care to send someone for installation. Philips representative confirmed that this is not a brand new piece but a repaired one, "OK Checked" seal on the screws was broken, box was opened earlier also, the way it was packed again indicated that it was repaired somewhere outside Philiops facility. When I called snap deal asking for refund, they stopped responding my requested. Mere 6000/- ruppees chud gaye but still I would say saste mein choot gaye, Thank god I did not order some very expensive item.

sunder singh said...

this site is fake dear all please do not purchase this side please ...........................

Anonymous said...

snapdeal is very bad on line site. their after sales services are very very very very poor. if you want to return any article then their web site and customer cure both do not support you. it seems that they purposly dissable return option against that particular user who made purchase. they make it active after TAT expires. through such cunning services they will be finished very soon. FLIPKART is very good on line site.

Bandoji Ravi said...

I have ordered a sandwich maker on 8th Oct 2014 bearing order ID: 3075454260, after placing the order it showed the expected delivery date as 15th Oct 2014 and after 15th Oct 2014 it started showing 21st Oct 2014. Now when I check the track my shipment status it is showing as "207 - Misrouted due to Shipper's fault"....what kind of service is this....a single address also it cannot be reached. I think this is some kind of game play...played by snapdeal team...I think its better to stop using the snapdeal site.....

Anonymous said...

Guys,
SNAPDEAL is a "Big Cheat". Believe me I am not lying. Let us teach them a lesson by not buying anything from them.

There "CUSTOMER CARE" is the biggest farce.
However, don't forget that Amazon is here ( Flipkart already was) and with such a "Fake" customer care they are not going to gain. The customer care number is not "toll free" and even after spending money I could not connect with your customer care representative. Once it got disconnected claiming that there are a lot a customer waiting. The second time I was fifty-seventh customer waiting, which made me disconnect the call.

Anonymous said...

iam v9d gaor my 500 rupeis your trust account
please giv me my number 9782632224

venkat said...

Sir/madam,
I purchase to your online snapdeal one item of saree,order no is 3034493722 on 06/10/2014 and courier SP-SUR tracking no.EG61545962IN may know the status of the tracking and where is it the item please details of this erler possible

Gyanadeep said...

hii

Anonymous said...

Snapdeal is selling duplicate items especially perfume.i have learnt a lesson not to buy anything from snapdeal.please people you all open your eyes.

Anonymous said...

I ordered the printer online through snapdeal on 13th of oct and expected date of delivery was given 22nd oct. Today is 25th and there is a new delivery date mentioned as 28th oct. which means snapdeal is not only standing on their committed date but postponing by another 1 week ie 28th oct. This is ridiculous. This is my first experience from snapdeal and will be my last purchase from this shit company. Whenever i try to contact the customer care they easily put a autoreply stating high call volume and disconnect immediately, which means they know that customer will blast them. I strongly suggest not to purchase any product from this shit snapdeal and let the company go forward with the same support and loose customers massly and learn a big lesson.

Unknown said...

i hv ordered a saree on 11th oct. but i did not get my product till now snap deal service is very bad its not working according to web site line so i m very unhappy with it and i did not get any call also.

Unknown said...

Hi
I'am order for flexible keyboard
Order placed on : 20 Oct.
promissed date to shipped : 25 Oct.
Today is 28 Oct.
I'am Not recived My Order
I'am Very Dispointed ........
pls Refund my money

Contact me -
Suraj Chavan Patil
7038515887
chavan.suraj683@gmail.com

Hotmail said...

i have ordered sunglass (3274568733) last 20 oct but i didn't get my product till now.. that is why.. Sanpdeal is very very bad nd fake... it's not working nd not right... it is so lazy...

Unknown said...

The worst services ever. Placed an order with advance amount. Customer care associates are least concerned about the resolution. They are just postmen. Sending your concerns to other persons. Will never buy from snap deal with advance payment.

Anonymous said...

Fucking ass hole courier company has been apointed for delivering the product for snapdeal, My suggestion is a complete no no to snapdeal

Unknown said...

Snapdeal sucks big time. I agree its a cheater. It tells you it will deliver a product on a date and it keeps on postponing the same without any specific result. The fact is, snapdeal is incapable of delivering products to your place. Its supply chain is pathetic.

I parshav desai have ordered an 1.5 ton AC on 12th of october 2014. Snapdeal has postponed delivery dates 3 times. And still the product hasnt been delivered. Today is 31st october and me and my family are burning because of the heat. And snapdeal is making it worse. I will never order again on snapdeal. It SUCKS big time.

Unknown said...

Snapdeal is so pathetic that its customer care number doesnot even answer. I waited for 20 freaking minutes twice and they dont pick up the phone. Why the hell do they keep such a service then?

Snapdeal is a loser. Flipkart and Amazon are a lot better.

Anonymous said...

Never buy anything from Snapdeal, They are theives and just take the money and never deliver products to customer.

Unknown said...

I had ordered a laptop from snapdeal on 18th and after a lot of mails and calls I received the product on 1st november, courier people(BLUEDART) weren't even able to track my product nor they knew whether it was lost.etc. alright so finally I receive the product on 1st and voila! Its a wrong product sent I.e. inferior config product. I seriously dont know whether to blame snapdeal or the vendor for this. Iv never faced such issues with flipkart/amazon. Now when I wrote a complaint saying they have sent a product they say that the product is not eligible for return but they will still investigate about it. Its just the commercial's and marketing strategy saying that our money is 100% protected by trustpay but in practical I dont see any scenario wherein snapdeal has refunded on time. Their terms are conditions are self-centered, they dont care whether the customer is suffering/waiting/spending money on their horrible customer care line where they pick up after hours and then they just make fake promises/response is really really horrible from snapdeal customer care. I WILL NEVER EVER RECOMMEND ANYONE TO BUY FROM SNAPDEAL. I just need my money back and now I dont know as to when they are going to pick up the product or refund my money. I'm just really really pissed with the service snapdeal is providing.
SOMEONE PLEASE HELP!
ORDER DETAILS:
Lenovo Z 50-70-623 Notebook (Cor... of Snapdeal Order No. 3241515193 has been HANDED OVER to Bluedart courier. Tracking number is 69184143711.

Anonymous said...

Dear Mam/Sir,

I got your Snapdeal courier pack from Bluedart Courier services . But when i open the packet to see the product physically i found one of the glove with torn stitching. I want to return this whole product and i want same fresh back as replacement. This replace product should be checked thouroghly before sending to me..............

This is for your information and necessary action on priority.

Regards,

Dharmesh Maheshwari
Mob:- 9717779973
9818495088

Unknown said...

The only reply we can give to Snapdeal... Or we can take revenge.... As to order big big products on Snapdeal on Cod..... And refuse to take delivery.... Than they will understand how to resolve the prblm of customer on an urgent basis

Anonymous said...

snapdeal is big cheater now a days, please , please dont buy anything frm snapdeal.

ashishh kumarr said...

want to get back ORDER NO. : 3401875254, because these accessories (Double Bed Sheet) is of very inferior rank, I like Snapdeal site, but this time you did not expect such shoddy goods,
(Double Bed Sheet) is very thin, such as saris, and color extremely awkward!

Unknown said...

Hi,
I had ordered for a RO from the snapdeal order No. 3960332406. The company delivered it partially, without some items like brass connector, etc. Last one week i have been requesting to deliver the mission items or take away the delivery. Alas! despite of assured several 48 hours solution nothing has done yet. The costumer care executives are bunch of idiots does not know how to deal the matter. They only read out a message : sorry for inconvenience, we have escalated your request, our team is trying for this and we will solve it within 48 hours. Very pathetic costumer care service, Useless people, no sense of responsibility, Zero reliability. If someone wants to order any items please think twice. I will strongly recommend not to go for SNAP DEAL at least. Good luck

Namitha said...

Made a big mistake of placing order at Snapdeal without reading above complaints by so may customers like me. My order ID 3311545493- Placed order on 23rd for a land-line phone. On 24th They mailed as Item is shipped. Till now i have not received the ordered item.
Customer care is worst! all they know is that we have shipped item- and they say estimated time as it will be delivered within that time and there is absolutely no tracking system that gives details on where exactly the courier is.
Without any intimation one fine day they changed the estimated date from 1st of Nov to 7th of Nov.
For placing order for such a pathetic website- I am trying to continuously track my order and the pathetic courier company which says Item is sent to hub, if we contact courier hub, they say we have not received any such courier.
And today when I track status - they are displaying as Consignee not available. Guys when did you try to deliver? there was no attempt made for delivery. Stop fooling people.

Pathetic website Snapdeal and Pathetic Customer Care and a very bad and worst courier company!

All of the people who are reading this complaint, I requested you Don't place order with Snapdeal- You will never get an item you ordered for! More than that what mental stress I am going through from last 13 days for tracking my order- nobody esle should go through.
Will Suggest using Flipkart who delivers the item on said item or much before promised time. So Don't go for price comparison. Even though there is small price difference- Its better to place order at Flipkart rather than placing order at such fraud company Snapdeal!

somasekhar said...

I ordered 3140697085 a dlink router on 11th October 2014 and I Got the product on 1st November after several follow-ups.
once I opened the package and found that this product is already used and packed with broken thermocol which seems local packaging and I logged a complaint with snapdeal and I did not get any responce and I did try calling snapdeal customer care their response is pathetic they just hung up the phone if I ask the update on this. they said that they will call me back next day and no once called me till now its been 5days since I raised complaint. Can anyone let me know how to escalate this matter to snapdeal to get my replacement or money back?

Regards,
Somasekhar.

Unknown said...

I had purchased sari through snap deal & I did not like the color & the quality of sari . I had raised a request to take back the Item .
To deliver the material they have taken more than 15days & to take back the material the deliver boys not at all responding back daily I’m receiving the SMS from DM- NUVOMEX and more over they should call me But for my case I will call them they say they will come & I will wait for them but they don’t come.

I never expected from these kind of services from your company & Kindly arrange to pick up Material . I had provided my Home address & as well as Office address but no response.

From October 30th receiving the SMS …below are the delivery boys no & they are utter waste fellows please remove from the company if you keep them the company name & fame will go.

Balachandra k -9535325552.( 2times same no I got sms all ways phone switched off).
Sreenivaslu - 9686214489.( 2times same no I got sms all ways phone switched off).
Sai nath -8722177099.( he spoke to me & said he will come But did not turned up).
Shaik babjan - 8904704608.

Kindly Guide me to the proper person to take this issue & now a days Snap deal people are cheating . they say they will return back money if you don't like the product but finally they will send SMS you need to buy something else as the money will be credited to the Snap deal account.

Anonymous said...

biggest cheater who never response to your complaints I ordered two products.Received one in time. but another one did not received. Order booked o rather than by selling products

Unknown said...

order booked from snapdeal order no-3369017039, dispatch from
Ecom express courier tracking no-713042329, not delivered till date while snap deal sms update status it must be rush to customer on 6th November 2014

Unknown said...

ABSOLUTELY AGREED; ALL HARASSED CUSTOMERS PLEASE ORDER BIG THINGS ON COD AND DO NOT ACCEPT THE DELIVERY OF SNAPDEAL GOODS. LET'S TEACH THEM A LESSON AND SPREAD THIS WORD AS FAR AS POSSIBLE
ANIL G BHATIA

Surya Pemasane said...

SNAP DEAL CHEATER SNAP DEAL CHEATER SNAP DEAL CHEATER

Unknown said...

On 11.15 AM 11-11-2014 I ordered CODIO-6132 car vacume cleaner for Rs,549 in SNAPDEAL.COM, by using my Master credit card. No order was placed,no confirmation was given ,but my account was debited the amount.MVSBJ Rangaraju,H.No.27-17-15,ASR Nagar, Bhimavaram Pin-534202 A.P. Cell.+91 9440539839

Anonymous said...

Biggest looser online shopping company in the world they don't know how to run a company in right manner but they still running it and troubling us and fooling us we are also fool persons that we buy products form snap - deal ooooo sorryyyy fucking snap deal peace of shit

Anonymous said...

Dear All,
Please do not buy any material from SNAPDEAL because Bharat's worst online shopping site.
I booked a material from on 29/10/2014 with advance payment but material still not delivered, now they are refusing to refund my money.
I e-mailed to C E O and C O O, but both are not taking interest for customer satisfaction.
SNAPDEAL's all entire team is BUNCH OF LIAR they all are thief . They are creating assets from these type cheats.
.....

ranjithabhi said...

Hi Snapdeal, Really am worries about my money, we placed order it immediately money will get deduct from our accounts but it the product is been cancelled or rejected snapdeal is telling after 72 days we will our money back to our account. What a worst policy it is compare to other online shopper I can tell snapdeal is cheating customers say bullshit stories if I get a change really I will launch a complaint against snapdeal.

Anonymous said...

NEVER PURCHASE FROM SNAPDEAL

Unknown said...

order ID: 3526600138
order ID : 3575406255
Worst experience with SNAPDEAL,i had ordered an Microwave oven(LG) from snapdeal but different model was delivered, they asked me to send them the pics of the oven,

receipt etc and only then they can replacing or refund. You have done a mistake why should i sending you the pics for that.
I had also ordered a mobile htc 816G on 11/11/2014 but that is not delivered till today(8 days),
HELP EACH OTHER BY SHAREING YOUR EXPERIENCE,
Varinder - 9899585885

Anonymous said...

I have ordered on 03-11-2014, estimated delivery date was 13-11-14, but not recd. the product yet, then on 14-11-14 check track my order & very much shock & seen that the Est. Delivery Date: Nov 19, 2014,then on 20-11-14 check track my order & very much shock & seen that the Est. Delivery Date: Nov 25, 2014 what is the reason & why you keep comment, I think 22 days delivery date too much late & no message me about your delivery failure. Should I keep faith about your product.------------ Sujit Basak, Kolkata

Unknown said...

i want to replace my ordered foot wear.i ordered footwear but the size is too large.so plz replace to me.

Anonymous said...

Guys take this practical suggestion to fight with snapdeal..order again on COD..when delivery comes ,take the delivery and Don't pay..
You will see how snapdeal will respond

abhijeet said...

Hi at the time of books delivery was showing within 3 days but after i paid online and after 1 days delivery showing me 10 days, really this is worst and bad commitment to customer, i heard snap deal is worst but i finally knows from my experience, i never ever advice any one to go with snap deal

rohit returaj said...

Complain Number - 11863051, Order No 2990195799, I have been facing the issue for 1 month 20 days. in next 10 days it will be 2 months. I asked for refund and whenever i call, i get a response it will be refunded and it's covered under trust pay. I was having two products under this order, after facing lot of issues and too many communications, i asked for the return of the products. The courier person took both the products of the order, and have sent it to delhi warehouse long back, but till now I have got refund of only one product of Rs 362 (more life 9W bulb), while for other of Rs 4141 (superscape outdoor lighting gate pillar) is still pending. JV express courier person number is (08409689703). And now when I am calling customer care, the person says reverse pickup has not happened. When are snapdeal going to refund me the product. From past one and half month I have called more than 100 times. Very very bad service by snapdeal.I will never recommend this to anyone.

Anonymous said...

I also agree, snapdeal is cheater site, stay away

Anonymous said...

Hello I Am Sudharsan In From Tamilnadu I Order Product From Snapdeal

My Order No Is 3388088993 (Zebronics Colt Headphone Headset With Mic For Laptop Pc Mobile Phone)

Amount Of The Product Is 335,But After I Got The Product,The Product Doesn't Work So I Returned The Product To Delhivey Courier On 8.11.2014.Then I requested Snapdeal To Refund Money(SD Cash) But Till 15 Days I Didn't Get My SD Cash.I Complaint Many Time For issues.But Time Their Costumer Care Provide Told The Issues solved in 48hrs But No Response from Snapdeal.So Kindly Help Me My Contact Number Is 9994481710

astha said...

They are bloody thieves.. That is all i have to say

Unknown said...

koi order mt karna chttiya bnata hai

Ashish Kulshrestha said...

SNAPDEAL SNAPDEAL SNAPDEAL.... WTF..!! :X

ORDER ID: 3681301370
PLACED ON: 23rd , November 2014
ITEM: Mobile Disk 2.5-inch SATA HDD USB 3.0 External Case Enclosure

Is this the way you fulfil your orders ??

Today I receive my order and I'm shocked that inside the package its not the same product whom I was ordered for otherwise on the top of the package its mentioned that its THE SAME ORDER AS I ordered earlier.

I ORDERED FOR MOBILE DISK 2.5 INCH SATA HDD USB 3.0 EXTERNAL CASE ENCLOSURE AND PAY 384/- FOR THIS AND WHAT I GET IS Ad Net Portable External 2.5 Inch Usb To Sata Hdd Hard Disk Drive Case Casing WHICH IS ONLY OF 247/- THEN WHAT ABOUT MY REMAINING RS. 137/- :X :/

NOW I FEEL TOTALLY CHEATED SNAPDEAL.

KEEP THAT IN MIND I'LL SUE YOU IN CONSUMER COURT AND FILE A COMPLAINT AGAINST YOU.

IS THIS YOUR BUSINESS POLICY? IS THIS THE WAY YOU DO A BUSINESS BY FOOLING YOUR CUSTOMER?? IS THIS YOUR COMPANY'S BUSINESS ETHICS ??

Unknown said...

SNAPDEAL is a "Big Cheat" i hope your product i will tack the legal action . i bookin memory card but i have only memory card cover only n`t inside memory card

Unknown said...

I PLACED AN ORDER TO BUY 4 MUSIC CDS SINCE 14TH NOVEMBER AND DID NOT RECIEVE THE PRODUCT..... ON FURTHER ENQUIRY I RECIEVED AN EMAIL THAT THE PRODUCTS WERE OUT OF STOCK.. THE OUT OF STOCK NOTIFICATION CAME TODAY 2ND DEC 2014.... WAY TO GO SNAPDEAL YOUR NOTIFICATION POLICY IS REALLY LOW TECH AND SHODDY... YOU HAVE LEFT A BAD TASTE IN MY SHOPPING EXPERIENCE WITH YOU.. NOT LOOKING TO DO FURTHER BUSINESS WITH YOU!
Order ID: 3565335595 | Order Placed on : 2014-11-13

Anonymous said...

Before I buy costly things in Snapdeal, I tried buying small things. First few items go well. My 6th purchase ended with receiving a damaged product.Product damaged in transit due to poor packing. I felt the pain of dealing with the damaged product. There is no pickup service for my area and I have to run out to take print out of their return note, to take photo of the damage, send them to snapdeal, paking the product, running to courier service....I have tired of all these and I decided.. no more online purchases. enough is enough.

Unknown said...

CASEM SAMSUNG GALAXY YOUNG DUOS S6312 WHITE FLIP CASE COVER .ORDER NO 3831702905
SUBORDER NO 5151697829
REPORT: Size not match & quality not good.pls return goods.

Unknown said...

Dear sir,
We order a shoe of order no 4037032245. A shoe of coffee cas..
But when I received the order then I realized these shoes are of different colours. One shoe is of brown colour and other one is much different
So I want to replace it…. Im from Kolhapur.. I search ur office but im unable to find it… then I try to call ur toll free no nad complaint no bt I cant reach it….so sir please give me response to further what should I do ??????

Anonymous said...

Dear Avadhut,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

Snapdeal are biggest cheaters. They deliver wrong products and do not refund the amount on the return of the product as well

mahavir vaghela said...

hello snpdl...i want to replace my order of nike shoes of snapdeal order no 4216634344. i ordered nike shoes of 12 size but i want to replace because i want 11 size i know that was my mistake but please replace my order...

Anonymous said...

Dear Mahavir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...


Your order ID: 4178784492 | Order Placed on : 2014-12-28 10:18:07
what is the status?

Unknown said...

i have placed order of nova trimmer on 26 dec with order id 4157580652 and est delivery date was 3rd jan and not delivered yet.

Satish Potabatti said...

In Solapur of Maharashtra (Pin 413003) , all electronic devices and computer it products should be available to sell, and seller should be available in Solapur for above products.

Anonymous said...

Dear Velu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

Dear Chandra Pal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

SNAPDEAL is a "Big Cheat". Believe me I am not lying iam loss my money 20199/- my order number do not buy snapdeal if u agree contact my number why because iam also my amount and you all members. So now shall we take action on snapdeal in court why because big cheater Snapdeal coustmer my number 9700378488

Unknown said...

i have ordered product on 28th of DEC 2014. orde no is 4182431295 But still not yet delivered.pls let me knw when i will get my product or give me the courier details

Unknown said...

Dear Vinesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

SNAPDEAL IS NOTHING BUT A BIG FRAUD. IT IS JUST A CHEATING AND LOOTING COMPANY WITHOUT ANY BUSINESS ETHICS WHATSOEVER. ALL BEWARE OF SNAPDEAL. NEVER PLACE ANY ORDER ON SNAPDEAL UNLESS YOU WANT TO LOSE YOUR MONEY AS WELL AS YOUR PEACE OF MIND. SNAPDEAL PEOPLE HAVE NO IDEA ABOUT HONEST AND FAIR BUSINESS DEALINGS AND CUSTOMER CARE. ONCE YOU PAY IN ADVANCE YOU ARE IN FOR BIG TROUBLE. THIS IS THE MOST HOPELESS ONLINE SHOPPING PORTAL IN EXISTENCE TODAY. THE GOVERNMENT OF INDIA MUST INTERVENE AND FORCE THIS BIG CHEATER TO SHUT DOWN ITS SHOP FOR EVER.

Anonymous said...

Snapdeal truly is a big cheat

karthik mallaram said...

hi i have brought a apple laptop charger with snap deal my order number is 4291047213 suborder number 5912665610 this is the worst online shopping site they first delivered a product that was a 100 fake one and i returned it to them and they said they will send in an original packing and again they sent me a fake product my laptop cost almost a lakh and cause i cannot trust any shops to buy i trusted online sites buy i think ebay is the best and now amazon!!!!!!! after charging with the second charger i noticed my laptop got really hot now i wonder if my laptop will work as i dont want to plug that charger again i called snap deal and they said this time give us a chance we will send a real one with orginal box packing i know i am being a fool trusting them again cause i paid money dont be a fool yourself and waste your money on phone bills as std is expensive u will not save money u will waste cause they will refund u under buyers protection but who will refund your time and cellphone call charges dont be a fool



beware dont be a fool this is 100 percent fake products not 100 authentic
FAKE FAKE FAKE FAKE FAKE FAKE FAKE

and i will surely update u with my redelivery charger i am going to get stay tuned for updates !!!!!!!!!

Anonymous said...

Dear Karthi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

Dear Customer,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Unknown said...

Hi, I had ordered a Smartphone (order no: 4516082917) on 18-Jan-15. The expected delivery date was 20-Jan-15. But as on 21-Jan-15, the status is showing Est. shipping date is 23-Jan-15. I'm sorry to say that the quality of delivery is very bad and why do you people commit if you can't keep that. I've been a regular customer of Snapdeal, but whenever I've made the payment in advance, this kind of problem occurs. My request is to deliver this order by a day or two as its a gift to someone.
Waiting to hear from you.

Anonymous said...

Dear Hrishikesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

I just give my item back to them 2 months ago & still waiting for my cash back. If u (snapdeal) don't want to give me my money back then say it clearly guys don't waist my time also & yes if i don't received my money within 3 days i will take u to consumer court.

Unknown said...

Dear Akshay,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Banshidhar said...

Snapdeal is cheating people, please don't buy anything from Snapdeal. I ordered 4 cfl bulb with discounted price, but snapdeal cancelled the order after 5 days. if they can't deliver then snapdeal should not take order.

SNAPDEAL IS FRAUD, PLEASE DON'T BUY ANY PRODUCT.
SNAPDEAL IS FRAUD. SNAPDEAL IS FRAUD.

Unknown said...

Dear Banshidhar,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

sewak said...

was charged from me was Rs; 35789-00 and this was in month of October 2014, It was a Manila Sofa Set I saw the picture with a sofa and a glass toped Table and decide to purchase and I did received the same in month of October but I was out of Delhi and the courier company droped the items in our joint parking and insisted my 14 years old son to sign it , In the mean time my son called me about it and same time I called up Snapdeal cutomercare several time but no one give me a proper response and I was busy travelling and the item dropped by the courier people was kept in a corner at home and I was busy travelling and I had no response from snapdeal at all on 10th of Feb 2015 I thought I should open the parcel and to check is every thing in order but I found that the main item Glass toped table was missing and again I called up snapdeal I asked again the same question where is my table they said this was with out table but I told them I was not crazy and I was not drunk at all to pay 35789-00 rupees to pay just for a sofa set, but they where not helpful at all they avoid my calls, in the mean time I checked the sofa one leg was also missing and while checking the leg of the sofa I saw that the so called sofa from the bottom was such a base less sofa a peace of cloth with some pins where also missing and the wood which is used for making sofa was a terrible and useless piece of wood and the bottom cloth was so cheap and over all very ordinary from inside and when I start removing the cover of the seat there was a very simple foam piece with our any cover and over all the material is used for the so costly sofa was very very cheap??? and I called up a sofa cover maker I told him to repair this sofa he asked me the rates I told him the rate he was shocked and told me for this much of amount I could have given you a teak based sofa, Plus table and side table , But I told him let me check with these snapdeal people what they are cheating customers but a very strange response than I thought I should go to consumer court but my wife said you should check once again with Snapdeal and lets see what will be their final response on a written mail than after we will see so that is why Iam writing you this mail please look in to this matter very seriuosly this issue is very very very serious for me I can not only go to consumer court but I will write about sandal in all majore news papers how snapdeal is doing business with people of course I will be the first from your end but I will creat a real mess for Snapdeal if this issue will not be taken seriously.

So I need a final and very serious deal in the mean time I have done repairing of my sofa but what about the rest , I mean Table and the useless material is used for sofa, You have shown some thing in the picture and you have delivered some thing else and why???????????????????

Anonymous said...

Dear Sewak,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Anonymous said...

I also buy an Ab king pro platinum, an exercise unit from snapdeal. I received the packet in damaged condition. The courier boy said we received the packing in same condition from snapdeal, I received the consignment with a note that "Received in damaged condition". I took pictures also, and contacted snapdeal for the replacement. After16 days also, there is no co-operation from snapdeal. They are saying that you have to re-pack it and send back to us. We will review the condition and then decided, whether to replace or not. I/t's a 13 Kg heavy and 5 Ft. long item. Where I will go for repacking and courier it?? They are not ready for reverse picking of this damaged item. It seems Snapdeal is a big froud and I am going to file a case in consumer court. Don't buy anything from snapdeal..

parth said...

To,
snap deal,


we are getting tired to complain in you company since last 1 month. we have order product 4357218466 dated on 09/01/2015. it was cancelled. but we could not get refund since order canceled. if we could not get refund than we will do all legally and we claim refund with interest. don't take lightly. call on 9924048884.

snapdeal is third class company and third class service.

Anonymous said...

Dear Customer,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Anonymous said...

Dear Parth,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Raajeshhbabu Batchu said...

Order Id 5020846998

I booked Zeb 945 Chipset board on 20-02-2015 still it was not shipped and not processed by the seller and i have received a call from snapdeal we are unable to process the order and we are going to cancel the order and it still not cancelled and shipped i made 3 time request but no use. and i asked you change of address and also it's also not possible they are saying. If the seller unable to process the order to my location he need to cancel the order but it's not done.

This is worest service from Snapdeal

Anonymous said...

Dear Rajesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

RamJeet said...

Hello,

Snapdeal Customer Support Request #16880061
Order ID - 4991095818

SNAPDEAL is a "Big Cheat". Believe me I am not lying. If not then you will also believe when you will buy anything from snapdeal.

Worst experience with SNAPDEAL, I have ordered on 15Feb a F&D 2.1 A521 Multimedia Speaker from snapdeal. Which was displaying delivery in 2 business days, but till today it's not deliver.
Snapdeal have tie up with a fake courier company which never responding calls/mails.
There should be some E-commerce business license in India which should be banned this kind of fake and cheat companies.

Anonymous said...

Dear Ramjeet,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Deip Ranjan said...

SNAPDEAL.COM IS A BIG TIME FRAUD AND CHEATER.

Deip Ranjan said...

DEAR CST,
STOP DOING COPY AND PASTE. USE YOUR BRAIN.

RAJ said...

snapdeal is very fucking site compare to any small site. it never does anything, i have ordered 5009214747 few things that taken 3 months but still not delivered then requested for cancellation but money also did not get. i will recommend everyone never ever use snapdeal. you guys should stop the fucking shop.

Unknown said...

Good morning sir. I am selected in very good service on line shopping Snapdeal. I am order in 2nos projector screen january month. 7.2.2015 delivery one no only .l am pay 7580/- . So balance one no projector screen please sent very urgent. Details ....... Snopdeal ref no SLP232978385 dispatch doc. No (AWB) 512851258 . Please follow sir. Thank you. I Am belive balance one no screen comming very soon.

Anonymous said...

Dear Raj,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at help@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Anonymous said...

Snapdeal is the cheater
I'm the regular customers of flipkart and it's the best1 I feel it gives the genuine products Atleast
I ordered a ambrane �� headphone which is so cheap tht Atleast no sound is cmg frm tht n the customer care says the electronics won't be replaced sorry for inconvenience which is as good as dining some good to me IAM A LAWYER AND IM GOING TO SUE SNAPDEAL for this whole done to me
Very dissatisfied....

Anonymous said...

Snapdeal is the BIG cheater ..Just stop buying anything from this cheater !!!

Rajesh Munjal said...

Hello,

On march 22 i booked a chimpaaanzee maroon round neck poly georgette partywear flutter sleeves top 4 my daughter n received it on time bt d size ws big dats y i wanna exchange dat top n wanna tk M size of dat top n we also requested 2 replace dat top n u said dat u will send a replacement req on my id which is nt received till now. please snd it fastly so dat we cn exchange it in time as i need dat top urgently. its my humble request 2 u pls tk it seriously n do smthng on dis matter
Order Id - 5448869993
E-mail - rajeshmunjal.munjal@gmail.com

Anonymous said...

on 2/4/2015 i ordered a blue star split a/c,when there was a scheme of free installation ,and it was delivered on 8/4/2015 . but the blue star company is demanding for the installation charges,so plzz just go through it and make us our installation charge free from the blue star company. my order no. is 5604812840
E mail id hanif_talat@yahoo.com

Anonymous said...

Really snapdeal is a big fraud.I had ordered a Red Polka Dot Plastic container set of 21pcs.Due to poor quality of the product I returned it back.They collected the reverse pickup but did not refund my money back.Its been a month but they did not refund my money.sorry but you cannot flourish by cheating people.

Anonymous said...

snapdeal is cheating deal

Glyttery said...

Hi Team,

I purchased SAMSUNG GALAXY GRAND MAX from snapdeal on 6th April 2015. But I cancelled the product on 9th April 2015. I called snapdeal and informed on the same day. He told please wait for 7 days we will refund your amount. Nearly 3 weeks gone, still i didnt get my refund. I called the customer care daily and raised a compliant in snapdeal site. The customer care person told that wait for 48 hours we will call back and tell the resolution.I waited for more than 3 weeks but no reply. All the time i got the same response "please wait for 48 hrs". Sometimes customer care cut the call, if I ask him to connect to higher officials. Im not getting any proper support from SNAPDEAL side.

Details:-
SAMSUNG GALAXY GRAND MAX
ORDER NO.: 5667198299
Product Code: 7445606145

I NEED JUSTICE. I NEED MY MONEY BACK.

Anonymous said...

Dear Rama Devi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

I want to buy a product Maxsell MX50 Smart Plus Note Counting Machine. can u please say me the warranty of this product

Anonymous said...

Dear Rama Devi,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at help@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

Few days back I ordered a puma ketava flip flops and today I got the shipment and in it was a used very old bathroom slippers delivered by SNAPDEAL. Snapdeal is a cheat now a days and it should not be used for online shopping. I didn't get my 'DIL KI DEAL' as they show in there advertisements. I would like to warn everybody about snapdeal.

Unknown said...

I ordered a micro sandisk sdhc card of 16 gb on 22 may of this year, order no is 6392022802 and the tracking no is EQ201799619IN... Last date of delivering the item was 30 may but I couldn't get my product till now..... Reply me soon

Anonymous said...

Dear Manish Prasanna,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Jay baria said...

I ordered a micromax canvas spark on 28 may of this year, date of delivering the item was 3rd june 2015 but I couldn't get my product till now..... Reply me soon. snapdeal sent me mail today " canvas spark sale at 12 noon today " but i have not received mobile . for information i registered mobile my mail address unit5baroda@gmail.com

Anonymous said...

Dear Bharat Baria,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Anonymous said...

mera order no.
Order ID: 6496390162 (0 Item) View Order Details
Placed on Wed, 27 May, 2015

jo mujhe wapas karna hai .. par order status nai aane ke karan ye return nai ho pa raha hai...aapke customer care hamesa SYSTEM UPDATE ka baahana karke kabhi 24 hours to kabhi 48 hours ke baad call karne ka bolte hai...
AB KYA KARE .. NA WO DOCKET ID DE RAHE HAI NA HI COMPLAINT LEKER ID DE RAHE HAI.......
Email---- regedit26|@gmail.com

ONLINE RETURN REQUEST BHI NAI KAR RAHE HAI ...

AB KYA KARU ..???????

ABHISHEK UPADHYAY

Anonymous said...

now what to do.. bohot sare order maine FLIPKART par kiye .. par jab problem aayi to flipkart ne mana kar diya .. ............. iske baad maine sabhi shopping
SNAP DEAL se karne laga par aaj snap deal bhi isi condition me najar aa raha hai.... mera order status hi nahi dikha raha hai... snap deal customer care ko bhi mera order status nai dikh raha hai ... aur wo SYSTEM UPDATE ki bate karke bewakoof bana rahe hai... regedit26@gmail.com
I THINK EVERY COMPANY ONLINE SHOPPING

Md Sabbir said...

hi snap deal team

there is no responds last week my mi power bank return, but steel now i am not get any think your side plz do some thing order no 8389007327

Anonymous said...

Dear md sabbir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

i received my nokia lumia630 single sim on 24.5.15. my problem is that the battery becomes very hot during conversation.how can i replace it from you.thanks

Anonymous said...

Dear Anindya Mukherjee,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Shahwaiz Leather Goods said...

I placed order SUZUKI CHROME PLATED KEY CHAIN.
Order Id 6727468677
Order placed date 12 June 2015
Qty 1 no.
Still I m not receive any parcel
Just now I track the order ......found.....YOYR ORDER IS CANCELLED.....
WHY ?????????????
Nobody will not inform that receive your and pick the same.
I m a existing customer not an new.....
It is first time returned my parcel.........
I need its conclusion.....why returned my parcel....
And pls ask to courier y doing like this useless work and I need my order as soonest...
Waiting for your reply at soonest.

sakthi said...

Dear Executives,
I’ve ordered Lenovo A536 mobile to the order number 6830955195.
But I received the empty box only, No mobile in the box.
Please advise to get the mobile phone or get back my cash.
Such a big organization this type of activities shows that cheating in sales.
Please look in this mater seriously & rectify the issue.
Vijayasakthivel

Anonymous said...

Dear shameel ahmed,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

Hello,

I am Mr. Aniket Pawar from Mumbai, on the 8 Nov. 2014 I ordered XOLO QC800 From Snapdeal, and got the Tablet on 14 Nov. 2014 sent the Tablet via GoJavas courier, the seller is VIDUR & CO. PVT. LTD. (New Delhi).

Actually I am facing some difficulties regarding Tablet display issue, heating problem, so i go to nearest XOLO service center, and submit the Copy of Invoice.
But they refuse to take the Tablet because, they told me that the Tablet is not in warranty. and hence they cannot do repair works in-warranty status. and they also showed me the warranty status in their system, there were no warranty status, they claimed that when Customer puts Sim card in the Phone/Tablet then as soon as the warranty gets started.

They also told me that contact with the snapdeal and the seller. and ask the warranty issue.

The order details are here:

# Tablet - XOLO QC 800
# Order ID - 3473606266
# IMEI No - 9113259********


So, as per the date, i have 5 months warranty left. so, please solve my query.

Unknown said...

Dear sakthi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

Dear Aniket Pawar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Unknown said...

i am very old coustmer in snapdeal i want to toll free number in snapdeal

Unknown said...

hiii snapdeal i m very old custmer in your pls give me toll free number insnapdeal thanx

Unknown said...

Dear Kumkum Raj

Greetings from Snapdeal!
You can get in touch with us on our customer care no. at +91 92126 92126 & 011 45371100 (24 hours helpline) OR you can also send your query / concern at: help@snapdeal.com.

Warm Regards
Snapdeal Online Team

Unknown said...

hello..
i want to cancelled my order off micromax canvas spark..of snapdeal.order number 7026081174..so please cancelled my order

Unknown said...

I am Ajay.I ordered sony ear phone. I got delivered one speaker was not working.but sanpdeal selling 3 year old manufacturing product.This is worst service from snapdeal. I never expected. i will inform my friend.

Anonymous said...

Dear deekshitha shetty,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

Anonymous said...

Trying to contact SD via phone for last 3 days - IVR just puts you on sweet music and disconnects after 10 minutes.
No reply on mails sent to sellersupport also - they will just send canned replies without even reading the messages.

Unknown said...

Dear Ajay Steepen,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on help@snapdeal.com.

Regards,
Snapdeal Online Team

Unknown said...

Dear Ajay Steepen,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on help@snapdeal.com.

Regards,
Snapdeal Online Team

Unknown said...

please take your mouse back as it's left click and roller are not working properly
Order ID: 7100115344
Item 2
Real Power Realpower Wireless Mouse Black
Placed on Sun, 05 Jul, 2015
Delivered On: Wed, 08 Jul, 2015

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